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Article Number: 000166306

PowerProtect Data Manager: Reporting fails with message No PowerProtect Central compatible systems detected

Summary: This KB article contains information related to Reporting Item on PowerProtect Data Manager Menu.

Article Content

Symptoms



PowerProtect Data Manager (PPDM) Reporting shows the following message:  
 
kA23a000000GE26CAG_3_0

Cause

Reporting has as prerequisites:  
  • System must be Licensed
  • PowerProtect Data Manager must be registered in SRS

Resolution

  • License PowerProtect Data Manager
  • Register PowerProtect Data Manager in SRS

Note: This information can be found in the "Administration and User Guide" of the PowerProtect Data Manager documentation found on the Dell EMC Online Support Product page https://support.emc.com/products/40720_PowerProtect-Data-Manager/Documentation

Article Properties

Affected Product

PowerProtect Data Manager

Product

PowerProtect Data Manager

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution

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