Dell Unity：LDAP 伺服器連線失敗

Summary: Dell Unity：LDAP 伺服器連線失敗

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Symptoms

客戶正在陣列上設定 LDAP，並發生 LDAP 伺服器連線失敗的問題。

無法連線至 LDAP 伺服器。請重新檢查「配置 LDAP 伺服器認證」頁面會報告「目錄服務」下的 LDAP 組態。

LDAP Domain = jstone.mystore.com
Distinguished Name=CN=unity-service, CN=Users, DC=jstone, DC=mystore, DC=com
Password=matched to domain account password set for unity-service in Active Directory
Port=389

按一下套用>，然後驗證<登入資料。>> 出現連線失敗訊息。

 

Cause

未設定 NTP。

 

Resolution

設定 NTP 後，LDAP 認證可成功運作。

 

Additional Information

  1. 檢查 Unity 和 LDAP 伺服器之間的網路連線。您可以查看 CLI 指南 /net/util/ping 或 /net/util/traceroute 以檢查。

  2. 如果連接正常，您可能需要檢查綁定 DN 是否正確。請參閱 CLI 指南 /net/nas/ldap

檢查並確保您的綁定 DN 路徑與 LDAP 伺服器設定匹配。

 

Affected Products

Dell EMC Unity Family

Products

Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family , Dell EMC Unity Hybrid ...
Article Properties
Article Number: 000052055
Article Type: Solution
Last Modified: 20 Oct 2025
Version:  7
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