NetWorker: GSTCLREPORT Creates Report With Headers But No Data, Report is Empty

Summary: NetWorker, NMC Reports, gstclreport, empty, blank

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • You are using the gstclreport command-line utility to create NetWorker Management Console (NMC) reports.
  • The reports are successfully created but contain no data aside from the headers and options selected:
E:\Program Files\EMC NetWorker\Management\GST\bin>gstclreport -r "Save Set Details" -u Administrator -P "Pa$$w0rd01" -f "testreport" -x html -v table
java version "1.8.0_211"
Java(TM) SE Runtime Environment (build 1.8.0_211-b12)
Java HotSpot(TM) 64-Bit Server VM (build 25.211-b12, mixed mode)
  • Generated report "Save Set Details" as file testreport.html:
Empty NetWorker Backup Statistics Save Set Details Report

Cause

Some reports appear with the same name under different folders. For example, the "Save Set Details" report appears under both:
Reports -> Policy Statistics -> Save Set Details.
Reports -> Legacy Reports -> NetWorker Backup Statistics -> Save Set Details.

This same report appears other times under the "Legacy Reports" folders. The Legacy Report is being loaded by default as indicated by the name "NetWorker Backup Statistics." We should see "Policy Statistics: Save Set Details"
The Legacy reports do not work in the NMC or with gstclreport post NetWorker 9.x.

NOTE: This KB is using the "Save Set Details" report to illustrate the issue; however, this issue is not limited to this report.

Resolution

When running reports, specify the path to the report; in this example it would be:

-r "/Reports/Policy Statistics/Save Set Details"
Example:
E:\Program Files\EMC NetWorker\Management\GST\bin>gstclreport -r "/Reports/Policy Statistics/Save Set Details" -u Administrator -P "Pa$$w0rd01" -f "testreport" -x html -v table
java version "1.8.0_211"
Java(TM) SE Runtime Environment (build 1.8.0_211-b12)
Java HotSpot(TM) 64-Bit Server VM (build 25.211-b12, mixed mode)

Generated report "Save Set Details" as file testreport.html.

Policy Statistics Save Set Details Report

Additional Information

The "Legacy Reports" feature is still included as it is possible to set a "Legacy Reports Retention" period. If this period has passed since an upgrade to NetWorker 9.x (or later) was performed, it is not possible to use these reports.
 

Usage: gstclreport [-h] -r reportname -u username
     [-P password] [-a chartselector] [-c charttype]
     [-f filename] [-n fontfamily] [-o orientation]
     [-v viewtype] [-x exporttype] [-C "Action Type" argument]
     [-C "Client Name" argument] [-C "Policy Name" argument]
     [-C "Save Set Name" argument] [-C "Server Name" argument]
     [-C Workflow argument] [-C "Workflow Start Time" argument]
Where:
    -h                          Print this help message
    -r  reportname      The name of the report to run, or full path name like "/Reports/Users/User List"
    -u  username        Log into GST server with given name
    -P  password        Log into GST server with given password
    -a  chartselector   The set of Y axis to display in a chart
    -c  charttype       The chart type [bar | pie | plot | "stacking bar"]
    -f  filename        The name of the export file
    -n  fontfamily      A font family to override the default(COURIERNEW). Please note if invalid
    -o  orientation     The orientation [portrait | landscape]
    -v  viewtype        The view type [table | chart]
    -x  exporttype      The type of export [ pdf | postscript | html | csv | print]
    -C  "Action Type" argument  Where argument is a comma separated list of Action Types
    -C  "Client Name" argument  Where argument is a comma separated list of Client Names
    -C  "Policy Name" argument  Where argument is a comma separated list of Policy Names
    -C  "Save Set Name" argument        Where argument is a comma separated list of Save Set Names
    -C  "Server Name" argument  Where argument is a comma separated list of Server Names
    -C  Workflow argument       Where argument is a comma separated list of Workflows
    -C  "Workflow Start Time" argument  Where argument is a From and To date. Date & Time format is MM/DD/YY & hh:mm:ss

Affected Products

NetWorker

Products

NetWorker, NetWorker Management Console
Article Properties
Article Number: 000165587
Article Type: Solution
Last Modified: 24 Oct 2025
Version:  5
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