Connectrix MDS 9000 Series: Unable to complete NX-OS code upgrade - Return code 0x418E001A

Summary: Upgrade of MDS 9000 Series switches failing due to configure session. Abort configure session to allow upgrade to complete.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Install all command fails:  

Pre-upgrade check failed. Return code 0x418E001A (Session-Manager active sessions present, commit/save,abort them and retry. 'show configuration session' will show open configuration sessions).

<switchname># show configuration session

config session timeout

Number of active configuration sessions = 1

Cause

Configure session active

<switchname># show configuration session summary 

Session Manager Database:
--------------------------------------------------------------------
Name                    Session Owner           Creation Time
--------------------------------------------------------------------
timeout                 admin                   01:00:00 CET Jan 01 1970

Number of active configuration sessions = 1

director switch - system switchover does not clear the active configuration session

No CFS locks or enhanced zoning locks exist on the switch

Resolution

Create new configure session with the name of active session noted in show configuration session summary output abort the session restart the switch upgrade using install all command.

Example for session name timeout:   

<switchname># configure session timeout

Config Session started, Session ID is 1
Enter configuration commands, one per line.  End with CNTL/Z.

<switchname>(config-s)# abort

<switchname># show configuration session summary 

There are no active configuration sessions

Additional Information

Additional error messages when issue occurs:   

Notifying services about system upgrade. [# ] 0% -- FAIL.

Service "session-mgr" in vdc 1: Active sessions present please remove them using "commit/save and abort" command within the active sessions 'show configuration session' will show open configuration sessions

Service "session-mgr" returned error: Session-Manager active sessions present, commit/save,abort them and retry. 'show configuration session' will show open configuration sessions (0x418E001A)
Service "session-mgr" has sent the following message: Active sessions present please remove them using "commit/save and abort" command within the active sessions 'show configuration session' will show open configuration sessions

Pre-upgrade check failed. Return code 0x418E001A (Session-Manager active sessions present, commit/save,abort them and retry. 'show configuration session' will show open configuration sessions).

frprosan12# show configuration session

config session timeout

Number of active configuration sessions = 1

Affected Products

Connectrix MDS-Series Hardware

Products

Connectrix MDS-Series
Article Properties
Article Number: 000181987
Article Type: Solution
Last Modified: 28 Jan 2021
Version:  2
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