OpenManage Server Administrator：Web 伺服器服務疑難解答

Summary: 系統管理教學影片，提供故障診斷 OpenManage Server Administrator Web 伺服器服務的概觀。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

下列影片提供 OpenManage Server Administrator Web 伺服器服務故障診斷的概觀。

連結到 Dell EMC YouTube 頻道影片：
OpenManage Server Administrator Web 伺服器服務故障診斷
 

故障診斷 OMSA Web 服務

目標

  • 識別常見問題和記錄位置
  • 熟悉 Apache 組態目錄
  • 變更 Web 伺服器連接埠

故障診斷檢查清單

服務
DSM SA 連線服務必須正在執行中。您可以在 Windows 服務主控台上勾選此選項。 
 

連接埠需求

從 OMSA 8.X 開始，除了 server.xml 中定義的 Web 伺服器連接埠外，OMSA （java） 還需要六個額外的臨時連接埠。
 

tasklist | findstr -i dsm_om_connsvc
dsm_om_connsvc64.exe          6560 Services                   0    125,752 K
 netstat -ano | findstr -i 6560
   TCP    0.0.0.0:1311           0.0.0.0:0              LISTENING       6560
   TCP    127.0.0.1:52940        127.0.0.1:52941        ESTABLISHED     6560
   TCP    127.0.0.1:52941        127.0.0.1:52940        ESTABLISHED     6560
   TCP    127.0.0.1:52943        127.0.0.1:52944        ESTABLISHED     6560
   TCP    127.0.0.1:52944        127.0.0.1:52943        ESTABLISHED     6560
   TCP    127.0.0.1:52945        127.0.0.1:52946        ESTABLISHED     6560
   TCP    127.0.0.1:52946        127.0.0.1:52945        ESTABLISHED     6560
   TCP    [::]:1311              [::]:0                 LISTENING       6560


 
Ephimeral 連接埠未接聽
的潛在原因+ 暫時的連接埠耗盡連結此超連結會帶您前往 Dell Technologies 以外的網站。
+ Keystore.db連結此超連結會帶您前往 Dell Technologies 以外的網站。
損毀+ 安全軟體
 

DNS 名稱

如果主機名稱包含「_」，則無法使用主機名稱或 FQDN 連線至 Web 伺服器。“_”在 DNS 名稱中是非法的，但 MSFT 仍允許您設置包含無效 DNS 字元的主機名。
Web 伺服器無法使用 IP 或使用 localhost （如果是本地的）進行連線。
 

Apache 目錄

組態檔案。
組態檔案位於下列目錄「C：\Program Files\Dell\SysMgt\apache-tomcat\conf」
 
server.xml檔可用於更改 Web 伺服器埠。
 

記錄檔

記錄檔位於下列目錄」C:\Program Files\Dell\SysMgt\apache-tomcat\logs」
 

  • Catalina 記錄是主要服務記錄
  • 本機主機存取記錄可用於查看要求的頁面和 HTTP 回應代碼

 
Catalina 記錄也可以透過啟動行程輸出到主控台 –clrun 旗標搭配使用。

  • 停止 DSM SA 連線服務
  • 啟動程序 
    dsm_sa_connsvc64.exe -clrun

 
您可以使用下列方法啟用 Java 記錄。

  • 複製 C:\Program Files\Dell\SysMgt\oma\ini\oma.properties C:\Program Files\Dell\SysMgt\oma\ini\oma.properties.bak
  • 編輯 C:\Program Files\Dell\SysMgt\oma\ini\oma.properties to add the following lines

 

preferences.system.customdelimiter=semicolon
preferences.system.skin=modern
preferences.system.scheme=
om.registration.order.hip=0
om.registration.order.oma=1
om.registration.order.storage=2
logging.level=9
logging.target=0
logging.logpath=oma.log

 

  • 複製 C:\Program Files\Dell\SysMgt\oma\ini\oma.properties c:\windows\system32
  • 重新啟動 DSM SA 連線服務

 
記錄位於 C:\windows\system32\oma.log
 

Affected Products

C Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, OpenManage Server Administrator, Dell OpenManage Server Administrator Version 8.4, Dell OpenManage Server Administrator Version 8.5 , Dell OpenManage Server Administrator Version 9.0.1, Dell OpenManage Server Administrator Version 9.0.2, Dell OpenManage Server Administrator Version 9.1, Dell OpenManage Server Administrator Version 8.3, Dell OpenManage Server Administrator Version 8.0.1, Dell OpenManage Server Administrator Version 8.0.2, Dell OpenManage Server Administrator Version 8.1, Dell OpenManage Server Administrator Version 8.2, Dell OpenManage Server Administrator Version 9.1.1, Dell OpenManage Server Administrator Version 9.1.2, Dell OpenManage Server Administrator Version 9.2, Dell OpenManage Server Administrator Version 9.2.1, Dell OpenManage Server Administrator Version 9.3, Dell OpenManage Server Administrator Version 9.3.1, Dell OpenManage Server Administrator Version 9.3.2, Dell OpenManage Server Administrator Version 9.4, PowerEdge XR2, Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6600, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M7701, PowerEdge M7725, PowerEdge MX5016s, PowerEdge MX7000, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T40, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE7745, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4000r, PowerEdge XR4000w, PowerEdge XR4000z, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8000r, PowerEdge XR8610t, PowerEdge XR8620t ...
Article Properties
Article Number: 000186098
Article Type: How To
Last Modified: 03 Jul 2025
Version:  7
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