PowerPath：Windows 主机无法启动，并显示错误“将 PowerPath 5.5 升级到 6.0 后EmcpGpx.sys 0xc0000098”

Summary: 升级到 PowerPath 6.0 后无法启动主机。

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Symptoms

升级到 PowerPath 6.0 后无法启动主机。
 
安全模式也不起作用。
安全模式无法启动

Cause


Procmon、进程资源管理器和 handle.exe 对于准确判断是什么在持有EmcpMpx.sys和EmcpBase.sys是必要的。 
=== HOST\XXXXXXXX_SETUPAPI.DEV.LOG ===
     sig:                Using catalog 'C:\Windows\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem34.CAT'.
     cpy:                Source File 'C:\Windows\system32\DRIVERS\SET9996.tmp' is NOT signed NT5 Crypto.
     cpy:                DrpGetFileProt Status=0 dwClass=5
     cpy:                MoveFile: 'C:\Windows\system32\DRIVERS\SET9996.tmp'
     cpy:                      to: 'C:\Windows\system32\DRIVERS\EmcpMpx.sys'
!!!  cpy:                MoveFile: FAILED!
!!!  cpy:                Error 5: Access is denied.              
     cpy:                DrpSetRegFileProt 'C:\Windows\system32\DRIVERS\EmcpMpx.sys' Status=0 Class=OEM Legacy
!    cpy:                Targetfile 'C:\Windows\system32\DRIVERS\EmcpMpx.sys' marked to be moved from 'C:\Windows\system32\DRIVERS\SET9996.tmp' on next reboot.
 
     sig:                Using catalog 'C:\Windows\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem32.CAT'.
     cpy:                Source File 'C:\Windows\system32\DRIVERS\SET8165.tmp' is NOT signed NT5 Crypto.
     cpy:                DrpGetFileProt Status=0 dwClass=5
     cpy:                MoveFile: 'C:\Windows\system32\DRIVERS\SET8165.tmp'
     cpy:                      to: 'C:\Windows\system32\DRIVERS\EmcpBase.sys'
!!!  cpy:                MoveFile: FAILED!
!!!  cpy:                Error 5: Access is denied.              
     cpy:                DrpSetRegFileProt 'C:\Windows\system32\DRIVERS\EmcpBase.sys' Status=0 Class=OEM Legacy
!    cpy:                Targetfile 'C:\Windows\system32\DRIVERS\EmcpBase.sys' marked to be moved from 'C:\Windows\system32\DRIVERS\SET8165.tmp' on next reboot.

Resolution

安全模式不起作用，但最后一次已知的正确配置可能会起作用。如果是这种情况，请在 LKGC 中启动，然后再次重新启动主机。问题消失。 

     

    Additional Information

    操作系统无法启动的原因是 EmcpBase 和 EmcpMpx 更新失败。在启动时，操作系统仍在使用旧版本的 EmcpBase 和 EmcpMpx。当它使用这些 sys 文件并且到达 EmcpGpx 时，因为它是不同的版本（较新），它无法相信它已损坏或丢失，因为它正在寻找旧版本。

    Affected Products

    PowerPath for Windows

    Products

    PowerPath for Windows
    Article Properties
    Article Number: 000171330
    Article Type: Solution
    Last Modified: 19 Feb 2024
    Version:  3
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