How to Uninstall Dell Security Management Server

Summary: Dell Security Management Server or Dell Data Protection Enterprise Edition Server can be uninstalled by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server) may require uninstallation to:

  • Troubleshoot the product.
  • Address operating system incompatibility.
  • Migrate the server.

This article covers the steps to uninstall the product.

Affected Products:

  • Dell Security Management Server
  • Dell Data Protection | Enterprise Edition Server

Affected Versions:

  • v8.0.0 and later

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

The uninstallation of Dell Security Management Server varies based on version. Click the appropriate version for specific steps. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

Warning: Dell Security Management Server should be backed up before uninstalling. For more information about performing a backup, reference How to Back Up and Restore Dell Security Management Server / Dell Data Protection Enterprise Edition Server.
  1. As an administrator, right-click the Windows Start menu and then click Run.

Run

  1. In the Run UI, type appwiz.cpl and then press OK.

Run UI

  1. In Programs and Features, double-click Dell Security Management Server x64.

Dell Security Management Server x64

  1. Click Yes.

Confirm uninstall

  1. As an administrator, right-click the Windows Start menu and then click Run.

Run

  1. In the Run UI, type appwiz.cpl and then press OK. This opens Programs and Features.

Run UI

  1. Double-click Dell Enterprise Server x64 or Dell Enterprise Server x86.

Dell Enterprise Server

  1. Click Yes.

Confirm uninstall

  1. As an administrator, right-click the Windows Start menu and then click Run.

Run

  1. In the Run UI, type appwiz.cpl and then press OK. This opens Programs and Features.

Run UI

  1. Double-click Dell Enterprise Server x64 or Dell Enterprise Server x86.

Dell Enterprise Server

  1. Click Yes.

Confirm uninstall

  1. Click OK.

Reboot required

  1. Reboot the Windows server.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

   

Videos

   

Affected Products

Dell Encryption
Article Properties
Article Number: 000124927
Article Type: Solution
Last Modified: 19 Oct 2023
Version:  15
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