How to Back Up and Restore the Advanced Threat Prevention Certificate for Dell Data Security Servers

This article provides the steps for backing up and restoring the certificate for Advanced Threat Prevention in the Dell Data Security (formerly Dell Data Protection) server. This certificate contains the registration information for the currently registered Advanced Threat Prevention SaaS-based environment that the Dell Security Management Server is registered against. If for some reason the database is lost, or the connection to the Advanced Threat Prevention environment is damaged in some way, this certificate would allow one to configure another Dell Security Management Server (or Dell Security Management Server Virtual) against that existing Advanced Threat Prevention SaaS environment.

Affected Products:

• Dell Security Management Server
• Dell Data Protection | Enterprise Edition Server
• Dell Security Management Server Virtual
• Dell Data Protection | Virtual Edition Server

Affected Versions:

• v9.2 and Later

Not applicable

An administrator may Back Up and Restore an Advanced Threat Prevention certificate to a Dell Data Security server. Click the appropriate task for more information.

Back Up

1. Sign in to the Dell Data Security administration console.

2. From the left menu pane, click Management and then Services Management.

3. From the Advanced Threats tab, click Back Up Certificate.

4. Click Download Existing Certificate.

5. Save the provisionData.pfx file.

6. Click OK.

Restore

1. Sign in to the Dell Data Security administration console.

2. From the left menu pane, click Management and then Services Management.

3. From the Advanced Threats tab, click Recover Advanced Threat Prevention Service.

4. Click Browse.

5. Go to the provisionData.pfx certificate file previously backed up (Step 5 of Backup) and then click Open.

6. Click Upload.

7. Click Next.

8. Select a region and then click Next.

9. From the service recovery menu:
   1. Populate a Company Name.
   2. Populate a Contact Name.
   3. Populate a Contact Email Address.
   4. Populate a Country.
   5. Click Next.

10. Click OK.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
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