Short Battery Life for the Alienware AW720H Headset

Summary: This article provides information about the Alienware AW720H headset battery life is less than expected.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

The Alienware AW720H headset battery life may not meet User expectations.

Here are some tips to get the maximum battery life from the AW720H headset.

Note: The Alienware AW720H headset should be fully charged before use to get maximum battery life.
The battery life hours listed on the Dell Website are based on the following conditions:
Alienware AW720H Headset Battery Life Information
Figure 1

Affected Dell Alienware Headset Model

  • AW720H

Cause

No cause information is available.

Resolution

How to Extend Battery Life

Follow these options to increase the battery life of your Alienware AW720H headset. Battery life varies based on the settings during use.

  1. Reduce or Turn Off RGB Lighting:
    The RGB lighting brightness reduces the operational battery life, Users may choose to reduce or turn off the RGB lighting for better battery life in Alienware Command Center. After turning the RGB lighting off, the expectation for battery life is up to 30 hours on dongle mode.
  2. Turn Off the AW720H headset When Not in Use:
    When the headset is on, press and hold the power button for three seconds before releasing. Listen for the "turn off" prompt and see that the white LED indicator next to the power button turns off.
Note: As with all battery-powered products, battery life does slowly decrease over time.

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Affected Products

Alienware Dual Mode Wireless Gaming Headset AW720H

Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations
Article Properties
Article Number: 000222485
Article Type: Solution
Last Modified: 22 Apr 2025
Version:  4
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