Avamar:由于“/”空间利用率,ADME UI 为空,显示空内容

Summary: Avamar Data Migration Enabler (ADME) 为空,并且由于根斜杠“/”100% 而未填充。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

删除了日志文件,减少了容量,因此可以在之后填充 UI。
  

root@<avamar-host>:/atoadmin/tmp/atocfg2/#: cp autotapeout2.stat /data01/.
root@<avamar-host>:/atoadmin/tmp/atocfg2/#: rm -rf autotapeout2.stat
root@<avamar-host>:/atoadmin/log/#: df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/sda5             7.9G  6.2G  1.4G  83% /
udev                   16G  256K   16G   1% /dev
tmpfs                  16G     0   16G   0% /dev/shm
/dev/sda1             114M   54M   55M  50% /boot
/dev/sda3             1.8T  105G  1.7T   6% /data01
/dev/sda7             1.5G  171M  1.3G  12% /var
/dev/sdb1             1.9T   61G  1.8T   4% /data02
/dev/sdc1             1.9T   60G  1.8T   4% /data03
root@<avamar-host>:/atoadmin/log/#:

建议在完成以下作后重新启动 ADMe UI:

root@<avamar-host>:/data01/#: adme -gui stop

ADMe WEB-UI 已停止。

root@<avamar-hostname>:/data01/#: adme -gui start

ADMe WEB-UI 服务成功启动 PID=[122153]
要启动,请将浏览器指向 URL。 

https://<avamar-hostname>:8888

root@<avamar-host>:/data01/#:
root@<avamar-host>:/data01/#: adme -gui status

ADMe WEB-UI 服务已启动 PID=[122153]
要启动 Web-UI,请将浏览器指向 URL - https://< avamar-hostname>:8888

root@<avamar-host>:/data01/#:

打开并登录到 ADMe UI (https://Avamar-URL:8888) 后,ADMe UI 将显示一个空白页面,没有资源和内容。

症状:
- ADMe 显示空白页面。
- 浏览其他选项卡或视图时,还会显示一个空白的空白页面,并且内容也不会显示。

Cause

经过调查,似乎“/”根目录已满 100%。

如果由于空间原因未记录 ADME UI,则可以对其进行检查:

  1. UI 状态
    1. 这可以使用以下命令进行检查,该命令将检查 UI 状态。
root@<avamar-hostname>:/atoadmin/#: adme -gui status
/usr/local/avamar/bin/adme[18520]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18528]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18535]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18548]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18554]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18564]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18567]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18568]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18569]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18570]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18571]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18572]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18573]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18574]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18575]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18611]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18612]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18613]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18614]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18615]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18616]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18617]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18618]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18619]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18620]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18621]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18622]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[18623]: echo: write to 1 failed [No space left on device]
/usr/local/avamar/bin/adme[19083]: echo: write to 1 failed [No space left on device]

ADMe WEB-UI service is started PID=[20228]
 To launch Web-UI, point your browser to URL -  https://<avamar-hostname>:8888

root@<avamar-hostname>:/atoadmin/#:

2- df -h
要确定占用容量的文件,请执行以下步骤:

root@<avamar-hostname>:/atoadmin/tmp/atocfg2/#: df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/sda5             7.9G  7.9G     0 100% /
udev                   16G  256K   16G   1% /dev
tmpfs                  16G     0   16G   0% /dev/shm
/dev/sda1             114M   54M   55M  50% /boot
/dev/sda3             1.8T  104G  1.7T   6% /data01
/dev/sda7             1.5G  171M  1.3G  12% /var
/dev/sdb1             1.9T   61G  1.8T   4% /data02
/dev/sdc1             1.9T   60G  1.8T   4% /data03
root@<avamar-hostname>:/atoadmin/tmp/atocfg2/#:


将目录更改为“/”挂载点,然后运行以下 Perl 命令。
此 perl 命令列出按大小排序的目录/文件树。
root@<Avamar-hostname>:/atoadmin/#: cd /
root@<Avamar-hostname>://#: perl -e'%h=map{/.\s/;99**(ord$&&7)-$`,$_}`du -hx`;die@h{sort%h}'
0       ./dev
7.7G    .
4.7G    ./usr
2.9G    ./usr/local
2.3G    ./usr/local/avamar
2.1G    ./atoadmin
1.7G    ./atoadmin/tmp
1.6G    ./atoadmin/tmp/atocfg2
1.2G    ./usr/local/avamar/bin
692M    ./usr/local/avamar/lib
508M    ./usr/local/avamar-tomcat-7.0.59
497M    ./usr/local/avamar-tomcat-7.0.59/webapps
437M    ./usr/share
399M    ./usr/local/avamar/tmp
360M    ./usr/java
341M    ./usr/lib64
335M    ./usr/lib
301M    ./opt
294M    ./root
291M    ./root/.avamardata
276M    ./atoadmin/log
201M    ./usr/sbin
188M    ./opt/emc-third-party
182M    ./usr/java/jre1.8.0_131
181M    ./usr/java/jre1.8.0_131/lib
176M    ./usr/java/jre1.8.0_112
175M    ./usr/java/jre1.8.0_112/lib
173M    ./lib
162M    ./lib/modules
160M    ./usr/bin
153M    ./opt/emc-third-party/platform/suse-11-x64/ruby-1.9.1
141M    ./usr/lib64/erlang
136M    ./usr/local/avamar/lib/jetty
127M    ./usr/local/avamar-tomcat-7.0.59/webapps/aam
121M    ./usr/local/avamar-tomcat-7.0.59/webapps/dtlt
115M    ./usr/lib64/erlang/lib
111M    ./usr/share/locale
109M    ./usr/lib/locale


很明显,上面突出显示的 ADMe 日志目录使用目录从顶部开始排名。
在以下位置查看 /atoadmin/logwebui.log.2 文件似乎已增长到 223 MB,与其他通常以 11 MB 旋转的日志相比,这是异常大的。

root@<avamar-hostname>:/atoadmin/log/#: ls -lSrh
total 366M
-rwxrwxrwx 1 root root    0 Mar 15 17:06 webui.log.0.lck
-rwxrwxrwx 1 root root    0 May  8 17:27 atoevent.log
-rwxrwxrwx 1 root root    0 Oct 26  2016 1
-rwxrwxrwx 1 root root  13K Apr 14  2017 admbatch-ADM.log
-rwxrwxrwx 1 root root  25K Nov  9 14:47 admbatch-LINUXFS.log
-rwxrwxrwx 1 root root  28K Apr 19  2017 atoevent.log20
-rwxrwxrwx 1 root root  31K Apr 17 03:15 recapture_history.log
-rwxrwxrwx 1 root root  80K Mar 15 17:06 nohup.out
-rwxrwxrwx 1 root root 196K Apr 10 07:46 admbatch-HYPERV2.log
-rwxrwxrwx 1 root root 241K Apr 18  2017 admbatch-HYPERV.log
-rwxrwxrwx 1 root root 346K Apr 27 08:59 atoevent.log3
-rwxrwxrwx 1 root root 637K Apr 13  2016 admbatch-ONDEMAND.log
-rwxrwxrwx 1 root root 671K May  7 15:32 atoevent.log2
-rwxrwxrwx 1 root root 1.2M Apr 27 08:59 admbatch-WINFS.log
-rwxrwxrwx 1 root root 1.3M May  1 16:29 admbatch-SQL1.log
-rwxrwxrwx 1 root root 1.6M May  3 20:08 admbatch-SQL.log
-rwxrwxrwx 1 root root 2.5M Apr  7 02:37 admbatch-HYPERV1.log
-rwxrwxrwx 1 root root 2.7M Apr 20 08:51 admbatch-NDMP.log
-rwxrwxrwx 1 root root 8.9M May  9 11:06 webui.log.0
-rwxrwxrwx 1 root root  11M Jun 13  2017 webui.log.4
-rwxrwxrwx 1 root root  11M Jan 17 19:10 webui.log.1
-rwxrwxrwx 1 root root  11M Aug  8  2017 webui.log.3
-rwxrwxrwx 1 root root  93M May  9 11:15 admbatch-NDMP1.log
-rwxrwxrwx 1 root root 223M Sep 20  2017 webui.log.2


 

在对此问题进行进一步调查后,发现 ADMe 已连续三天记录到该文件,并显示以下消息。

 

root@<avamar-hostname>:/atoadmin/log/#: tail -20 webui.log.2
 >>> Waiting for -migrate phase to begin before initiating the cancel operation 
......................................................................................
......................................................................................
......................................................................................
......................................................................................
......................................................................................
......................................................................................
......................................................................................
......................................................................................
......................................................................................
......................................................................................
......................................................................................
......................................................................................
................................................

在这种情况下,ADMe 无法连接到 Avamar 派单程序或会话,无法生成维护命令,并在三天后继续失败。

 

Sep 18, 2017 5:05:34 PM com.avamar.pss.server.ATOServiceImpl runADMECommand
INFO: Output : 0  ERROR!  Exit code 15: Cannot connect to Avamar dispatcher
ERROR: avmaint: cpstatus: cannot connect to server <avamar-hostname> at <avamar-ip>:27000
ERROR: avmaint: gcstatus: cannot        connect to server <avamar-hostname> at <avamar-ip>:27000

 Gathering client/group properties & job stats information...

Sep 18, 2017 5:05:34 PM com.avamar.pss.server.ATOServiceImpl getJobActivities
INFO: Loading Activities for : all from /atoadmin/jobstats/jobactivity.csv
Sep 18, 2017 5:08:37 PM com.avamar.pss.server.ATOServiceImpl runADMECommand
INFO: Output :
 >>> Waiting for -migrate phase to begin before initiating the cancel operation .
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ..
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ...
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ....
 >>> Waiting for -migrate phase to begin before initiating the cancel operation .....
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ......
 >>> Waiting for -migrate phase to begin before initiating the cancel operation .......
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ........
 >>> Waiting for -migrate phase to begin before initiating the cancel operation .........
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ..........
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ...........
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ............
 >>> Waiting for -migrate phase to begin before initiating the cancel operation .............
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ..............
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ...............
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ................
 >>> Waiting for -migrate phase to begin before initiating the cancel operation .................
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ..................
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ...................
 >>> Waiting for -migrate phase to begin before initiating the cancel operation ....................
 >>> Waiting for -migrate phase to begin before initiating the cancel operation .....................

Resolution

  1. 要解决此问题,请减少根“/”挂载点的使用率,使其低于 100%,从而正确填充 ADMe UI。
  2. 咨询戴尔支持以识别文件并确认可以删除识别的文件  
  3. 从根目录“/”中删除空格且空格小于 100% 后,重新启动 ADME UI。
ADMe WebUI

Additional Information

请参阅与知识库 (KB) 类似的内容,以解决空间问题:

Avamar — 如何识别 Avamar 节点上占用大量磁盘空间的大型文件或目录



 

Affected Products

Avamar Data Migration Enabler

Products

Avamar, Avamar Data Migration Enabler
Article Properties
Article Number: 000036706
Article Type: Solution
Last Modified: 28 Oct 2025
Version:  4
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