VxRail: GUI de herhangi bir hata görüntülenmeden paketin karşıya yüklenmesi başarısız oluyor

Summary: GUI de herhangi bir hata görüntülenmeden yükseltme paketini yükleme işlemi başarısız olur.

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Symptoms


Web.log  
There's loads of "SSL peer shut down incorrectly" errors like:

ERROR [tomcat-http--13] CustomAuthenticationEntryPoint.commence:76 - Error code id for authentication failure: 202
 ERROR [tomcat-http--5] RestErrorHandler.handleExceptionInternal:81 - Handling exception for request ServletWebRequest:
uri=/extension/mystic/virtualAppliance/1/upgradePkg/upload;client=x.x.x.x;user=administrator@vsphere.local


org.springframework.web.multipart.MultipartException: Could not parse multipart servlet request; nested exception is org.xxxxx.fileupload.FileUploadBase$IOFileUploadException: Processing of
multipart/form-data request failed. SSL peer shut down incorrectly

Caused by: org.apache.commons.fileupload.FileUploadBase$IOFileUploadException: Processing of multipart/form-data request failed. SSL peer shut down incorrectly
    at org.apache.commons.fileupload.FileUploadBase.parseRequest(FileUploadBase.java:351) ~[commons-fileupload-1.3.1.jar:1.3.1]
    at org.apache.commons.fileupload.servlet.ServletFileUpload.parseRequest(ServletFileUpload.java:115) ~[commons-fileupload-1.3.1.jar:1.3.1]
    at org.springframework.web.multipart.commons.CommonsMultipartResolver.parseRequest(CommonsMultipartResolver.java:158) ~[spring-web-4.2.3.RELEASE.jar:4.2.3.RELEASE]
    ... 72 more
Caused by: javax.net.ssl.SSLException: SSL peer shut down incorrectly

 ERROR [tomcat-http--5] RestErrorHandler.handleExceptionInternal:82 - Get REST error: error code=1, http status code=500, message=The server has encountered an unexpected
internal error. Please try again later.
 ERROR [tomcat-http--5] ExceptionHandlerExceptionResolver.doResolveHandlerMethodException:367 - Failed to invoke @ExceptionHandler method: protected
org.springframework.http.ResponseEntity<com.emc.mystic.manager.web.webutil.RestError>
com.emc.mystic.manager.web.webutil.RestErrorHandler.handleExceptionInternal(java.lang.Exception,org.springframework.web.context.request.WebRequest)
org.apache.catalina.connector.ClientAbortException: javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: SSL peer shut down incorrectly

 

Cause

Paket, dengesiz bir ağa sahip bir atlama kutusundan yüklenir.
  
ERROR [tomcat-http--13] CustomAuthenticationEntryPoint.commence:76 - Error code id for authentication failure: 202
ERROR [tomcat-http--5] RestErrorHandler.handleExceptionInternal:81 - Handling exception for request ServletWebRequest: uri=/extension/mystic/virtualAppliance/1/upgradePkg/upload;client=x.x.x.x;user=administrator@vsphere.local
org.springframework.web.multipart.MultipartException: Could not parse multipart servlet request; nested exception is org.xxxxx.fileupload.FileUploadBase$IOFileUploadException: Processing of multipart/form-data request failed. SSL peer shut down incorrectly
Bu hata mesajları, SSL bağlantısıyla ilgili bir sorun olduğunu ve bu sorunun yanlış bir şekilde kapatılarak yükleme işleminin başarısız olmasına neden olduğunu gösterir.


Resolution

GUI de herhangi bir hata görüntülenmeden yükseltme paketini karşıya yükleme işleminin başarısız olması sorununu çözmek için aşağıdaki adımları izleyin:

  • Ağ sorununu düzeltin veya paketi bu sitede yerel olarak barındırılan VM'lerden birinden yükleyin.

Additional Information

Daha fazla analiz için:

İstemciden VxRail yöneticisine "traceroute" yapın. 
VxRail Manager'dan vCenter a "traceroute" komutunu çalıştırın. 

Article Properties
Article Number: 000038159
Article Type: Solution
Last Modified: 18 Sept 2025
Version:  5
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