Avamar:VMware FLR 还原立即失败,并显示错误代码 10007 - avvmwfile Error <0000>:虚拟机接口为 NULL

Summary: VMware FLR 还原立即失败,并显示错误代码 10007。日志中显示以下错误字符串。 avvmwfile 错误 <0000>:虚拟机接口为 NULL avvmwfile 错误 <0000>:assist_restore错误。ret:157

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

VMware FLR 还原立即失败,并显示错误代码 10007。日志中显示以下错误字符串:

avvmwfile Error <0000>: VirtualMachine Interface is NULL
avvmwfile Error <0000>: assist_restore error. ret: 157

 

Cause

来宾作系统上的 VMware Tools 服务不可用或无响应。

 

Resolution

验证目标虚拟机是否已开机、VMware Tools 是否已安装并且正在运行当前或最新版本。以下是它在 vSphere Client 中的样子。
vSphere Client 的“摘要”选项卡

如果 VMware 工具不可用或无响应,请从虚拟机中重新启动 VMTools 服务。

这可以通过 Windows“Services”屏幕或从 Windows 命令行运行以下命令来执行:

net stop vmtools
net start vmtools

 

Affected Products

Avamar

Products

Avamar, Avamar Client, Avamar Client for VMware
Article Properties
Article Number: 000058892
Article Type: Solution
Last Modified: 18 Nov 2025
Version:  4
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