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Article Number: 000124658

How to Back Up and Restore Dell Security Management Server Virtual

Summary: Dell Security Management Server Virtual and Dell Data Protection Virtual Edition may be backed up and restored using these instructions.

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Article Content

Symptoms

This guide shows you how to back up and restore Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

  • Dell Security Management Server Virtual
  • Dell Data Protection | Virtual Edition

Affected Operating Systems:

  • Linux

Cause

Not applicable

Resolution

The backup and restore function for Dell Security Management Server Virtual varies between versions. Click either v9.11.0 and Later or v8.2.0 to 9.10.1 for more information. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

Note: If Dell Endpoint Security Suite Enterprise (formerly Dell Data Protection | Endpoint Security Suite Enterprise) is in use, the Advanced Threat Prevention certificate must be backed up and restored separately. For more information, reference How to Back Up and Restore the Advanced Threat Prevention Certificate for Dell Data Security Servers.

v9.11.0 and Later

For more information, click either Create Backup, Offload Backup, Load Backup, or Restore Backup.

  1. Log in to the Dell Security Management Server Virtual administration console.

Login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Advanced Configuration and then press Enter.

Advanced Configuration

  1. Select Backup and Restore and then press Enter.

Backup and Restore

  1. Select Backup Now and then press Enter.

Backup now

  1. Press Enter on OK to confirm backup completion of dsmsv_[VERSION]_backup_[TIMESTAMP].tgz.
Note:
  • [VERSION] = Version of Dell Security Management Server Virtual
  • [TIMESTAMP] = Time backup was performed

Backup created

To successfully offload a backup, Dell Security Management Server Virtual requires:

  • A completed backup
  • A third-party FTP (file transfer protocol) client
    • Examples of an FTP client include (but are not limited to):
      • Filezilla
      • WinSCP
      • CuteFTP
  • A storage device (outside of the Dell Security Management Server Virtual)
Note:
  • Dell does not endorse nor support any listed third-party product. The listed clients are meant to be an example of potential products a customer can use. Contact the product’s manufacturer for information about setup, configuration, and management.
  • Your FTP client UI may differ from the screenshot examples below.
  1. Launch the FTP client.
  2. In the FTP client, Log in with an FTP user to the Dell Security Management Server Virtual.

FTP Login

Note: An FTP user must be created within Dell Security Management Server Virtual. Reference How to Create an FTP User in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition or more information.
  1. Go to /backup/.

Backup directory

  1. Select and then transfer the appropriate dsmsv_[VERSION]_backup_[TIMESTAMP].tgz file to your secondary storage device.

Backup transfer

Note:
  • [VERSION] = Version of Dell Security Management Server Virtual
  • [TIMESTAMP] = Time backup was performed
  1. Close the FTP client.

To successfully load a backup, Dell Security Management Server Virtual requires:

  • An offloaded backup of Dell Security Management Server Virtual
  • A third-party FTP (file transfer protocol) client
    • Examples of an FTP client include (but are not limited to):
      • Filezilla
      • WinSCP
      • CuteFTP
  • A storage device (outside of the Dell Security Management Server Virtual)
Note:
  • Dell does not endorse nor support any listed third-party product. The listed clients are meant to be an example of potential products a customer can use. Contact the product’s manufacturer for information about setup, configuration, and management.
  • Your FTP client UI may differ from the screenshot examples below.
  1. Launch the FTP client.
  2. In the FTP client, Log in with an FTP user to the Dell Security Management Server Virtual.

FTP login

Note: An FTP user must be created within Dell Security Management Server Virtual. Reference How to Create an FTP User in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition for more information.
  1. Go to /backup/.

Backup directory

  1. Move dsmsv_[VERSION]_backup_[TIMESTAMP].tgz from the storage device to /backup/.

Transfer backup

Note:
  • [VERSION] = Version of Dell Security Management Server Virtual
  • [TIMESTAMP] = Time backup was performed
  1. Close the FTP client.
  1. Log in to the Dell Enterprise Server Virtual administration console.

FTP login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Advanced Configuration and then press Enter.

Advanced Configuration

  1. Select Backup and Restore and then press Enter.

Backup and Restore

  1. Select Restore and then press Enter.

Restore

  1. Select Yes to confirm that the instance used to create the backup is shut down, and then press Enter.

Confirm instance status

  1. Select the appropriate dsmsv_[VERSION]_backup_[TIMESTAMP].tgz and then press Enter.

Select backup

Note:
  • [VERSION] = Version of Dell Security Management Server Virtual
  • [TIMESTAMP] = Time backup was performed
  1. Select Yes to confirm that services will be shut down and a database password must be changed, and then press Enter.

Restore confirmation

  1. Press Enter on OK.

Restore complete

  1. In the Database Access menu:
    1. Optionally check Enable Remote Access (IPv4) or Enable Remote Access (IPv6) from external sources (for example, pgAdmin).
    2. Enter and then confirm the new database Password.
    3. Select Reboot Appliance and then press Enter.

New database password

Note: For more information, reference Dell Security Management Server Virtual Accessing the Postgres Database Using pgAdmin.

v8.2.0 to 9.10.1

For more information, click either Create Backup, Offload Backup, Load Backup, or Restore Backup.

  1. Log in to the Dell Enterprise Server Virtual administration console.

Login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Advanced Configuration and then press Enter.

Advanced Configuration

  1. Select Backup and Restore and then press Enter.

Backup and Restore

  1. Select Backup now and then press Enter.

Backup now

  1. The backup runs. Go to Step 6.

Backup running

  1. Press Enter on OK to confirm backup completion of ddp_[VERSION]_fullback_[TIMESTAMP].tar.gz.

Backup created

Note:
  • [VERSION] = Version of Dell Data Protection | Virtual Edition
  • [TIMESTAMP] = Time backup was performed

To successfully offload a backup, Dell Security Management Server Virtual requires:

  • A completed backup
  • A third-party FTP (file transfer protocol) client
    • Examples of an FTP client include (but are not limited to):
      • Filezilla
      • WinSCP
      • CuteFTP
  • A storage device (outside of the Dell Security Management Server Virtual)
Note:
  • Dell does not endorse nor support any listed third-party product. The listed clients are meant to be an example of potential products a customer can use. Contact the product’s manufacturer for information about setup, configuration, and management.
  • Your FTP client UI may differ from the screenshot examples below.
  1. Launch the FTP client.
  2. In the FTP client, Log in with an FTP user to the Dell Security Management Server Virtual.

FTP login

Note: An FTP user must be created within the Dell Security Management Server. Reference How to Create an FTP User in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition for more information.
  1. Go to /backup/.

Backup directory

  1. Select and then transfer the appropriate ddp_[VERSION]_fullback_[TIMESTAMP].tar.gz file to your secondary storage device.

Transfer backup

Note:
  • [VERSION] = Version of Dell Data Protection | Virtual Edition
  • [TIMESTAMP] = Time backup was performed
  1. Close the FTP client.

To successfully load a backup, Dell Security Management Server Virtual requires:

  • An offloaded backup of Dell Security Management Server Virtual
  • A third-party FTP (file transfer protocol) client
    • Examples of an FTP client include (but are not limited to):
      • Filezilla
      • WinSCP
      • CuteFTP
  • A storage device (outside of the Dell Security Management Server Virtual)
Note:
  • Dell does not endorse nor support any listed third-party product. The listed clients are meant to be an example of potential products a customer can use. Contact the product’s manufacturer for information about setup, configuration, and management.
  • Your FTP client UI may differ from the screenshot examples below.
  1. Launch the FTP client.
  2. In the FTP client, Log in with an FTP user to the Dell Security Management Server Virtual.

FTP login

Note: An FTP user must be created within the Dell Security Management Server. Reference How to Create an FTP User in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition for more information.
  1. Go to /backup/.

Backup directory

  1. Move ddp_[VERSION]_fullback_[TIMESTAMP].tar.gz from the storage device to /backup/.

Transfer backup

Note:
  • [VERSION] = Version of Dell Data Protection | Virtual Edition
  • [TIMESTAMP] = Time backup was performed
  1. Close the FTP client.
  1. Log in to the Dell Enterprise Server Virtual administration console.

Backup login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Advanced Configuration and then press Enter.

Advanced Configuration

  1. Select Backup and Restore and then press Enter.

Backup and Restore

  1. Select Restore and then press Enter.

Restore

  1. Select the appropriate ddp_[VERSION]_fullback_[TIMESTAMP].tar.gz and then press Enter.

Select backup

Note:
  • [VERSION] = Version of Dell Data Protection | Virtual Edition
  • [TIMESTAMP] = Time backup was performed
  1. Select Yes to reboot the virtual appliance on restoration completion and then press Enter.

Reboot confirmation

  1. Press Enter on OK.

Database password notification

  1. The backup restores. Go to Step 9.

Restoring the backup

  1. On restoration, press Enter on OK.

Restore confirmation

  1. Enter and then reenter the new database password. Once completed, press Enter on OK to reboot the virtual appliance.

Set database password

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

   

Videos

   

Article Properties

Affected Product

Dell Encryption

Last Published Date

26 Oct 2023

Version

14

Article Type

Solution

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