NetWorker: Il backup MongoDB con NMDA non riesce

Summary: Questo articolo risolve i problemi relativi al backup MongoDB tramite NMDA.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

I backup MongoDB di NetWorker Module for Databases and Applications (NMDA) non riescono. Il backup mostra:

monogdb_client:<save_set> size 0 KB, 0 file(s), took   0 min  31 sec

Vengono osservati uno o più dei seguenti errori:

The size of proxied data written has not been set. Backup of ssid 'xxxxx' failed due to unrecoverable errors.
The read operation returned a value of -1. Error code: 5. Error: Input/output error.
Backup of ssid 'nnnn' failed due to unrecoverable errors
The backup command '/nsr/apps/config/backup_logscript.sh' did not complete successfully: Backup of ssid 'nnnn' failed due to unrecoverable errors. 

Cause

Lo script di backup reindirizza l'output a un file utilizzando >.

Resolution

Utilizzare --out per l'output del file invece di indirizzare l'output a un file.

Sezione di script di esempio. Cambiare:

(
set -x;
EXEC_MYWORK="$INSTANCE_PATH_MW16_MYWORK/mongodump -u $BACKUP_USER -p $BACKUP_PASSWORD --authenticationDatabase $BACKUP_AUTHDB --gzip --port 27020 --db local --collection oplog.rs --query \"{ts: {\\\$gt: {\\\$timestamp: {t: $PASS_TIME, i: 0}}, \\\$lt: {\\\$timestamp: {t: $CURR_TIME, i: 0}}}}\"  >  $OAPP_MOUNT_DIR/backup_data_Oplog";
eval $EXEC_MYWORK;
)

A:

(
set -x;
EXEC_MYWORK="$INSTANCE_PATH_MW16_MYWORK/mongodump -u $BACKUP_USER -p $BACKUP_PASSWORD --authenticationDatabase $BACKUP_AUTHDB --gzip --port 27020 --db local --collection oplog.rs --query \"{ts: {\\\$gt: {\\\$timestamp: {t: $PASS_TIME, i: 0}}, \\\$lt: {\\\$timestamp: {t: $CURR_TIME, i: 0}}}}\" --out $OAPP_MOUNT_DIR/backup_data_Oplog";
eval $EXEC_MYWORK;
)

Affected Products

NetWorker, NetWorker Module for Databases and Applications

Products

NetWorker Family, NetWorker Module
Article Properties
Article Number: 000166750
Article Type: Solution
Last Modified: 01 Apr 2026
Version:  5
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