AppSync: Serviceplan mislukt met fout:-XMS retourneerde fout: Opdrachtsyntaxisfout: tekenreekseigenschap new-snapshot-set-name bevat ongeldige symbolen

Summary: Serviceplan mislukt in lokale kopiefase maken met fout XMS retourneerde fout: Opdrachtsyntaxisfout: tekenreekseigenschap new-snapshot-set-name bevat ongeldige symbolen

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Symptoms



Serviceplan mislukt in lokale kopiefase

maken Gebeurtenissenlogboek:

<Datum><Tijd,Lokale> kopie maken,c91b101f-a0f3-423a-90d2-f6465ce82dac,MILE_000002,si0177v,Fout opgetreden tijdens de uitvoering van serviceplan <Naam serviceplan>

<Datum><Tijd,Maak> een lokale kopie,c91b101f-a0f3-423a-90d2-f6465ce82dac,XIO_000041,si0177v,Kan REST API niet uitvoeren op XtremIO Management Server <servernaam>. XMS retourneerde fout: Opdrachtsyntaxisfout: tekenreekseigenschap new-snapshot-set-name contains invalid symbols - ASCopy-RP_SiteUID <UUID> .

<Datum><Tijd,Master> Phase,8b6bc5c2-8fa5-4728-8c42-d110f197da7f,MILE_000001,si0177v,Beginning execution of service plan <Naam serviceplan>



Serverlog:

06-19-2020 05:32:45.435 ERROR [Thread-1719] [com.emc.archway.restclient.RESTClientRequest] [si0177v] [] a08273ca-7192-4743-b452-db5502ab1ff8->>> response is:{ "message": "Command Syntax Error: string property new-snapshot-set-name contains invalid symbols - ASCopy-RP_SiteUID(0xxxxxxxxxxxxxxxx)_940635647_0.325453205190620 ", "error_code": 400} met statuscode:400

06-19-2020 05:32:45.435 ERROR [EJB default - 2] [com.emc.archway.service.xio.XIOServiceBean] [si0177v] [] a08273ca-7192-4743-b452-db5502ab1ff8->>> processRestPostOperation failed for REST request /api/json/v3/commands/consistency-groups/create-protection-copy hence throwing XIORequestFailedException..

06-19-2020 05:32:45.435 ERROR [EJB default - 2] [com.emc.archway.service.xio.XIOServiceBean] [si0177v] [] a08273ca-7192-4743-b452-db5502ab1ff8->>> Last REST request: PUT /api/json/v3/commands/consistency-groups/create-protection-copy. Nettolading: {"method":"PUT","payload":

{"new-snapshot-set-name":"ASCopy-RP_SiteUID(0xxxxxxxxxxxxxxxx)_202434097_0.325453205190620","created-by-external-client":"AppSync","cluster-id":"san1-xiox","new-vol-suffix":".snap.247453205190620.RP_SiteUID(0xxxxxxxxxxxxxxxx)_202434097_0","from-consistency-group-id":"RP_SiteUID(0xxxxxxxxxxxxxxxx)_202434097_0"}

,"url":"/api/json/v3/commands/consistency-groups/create-protection-copy","response":{"headers":{},"responseString":"{ \"message\": \"Command Syntax Error: string property new-snapshot-set-name contains invalid symbols - ASCopy-RP_SiteUID(0xxxxxxxxxxxxxxxx)_202434097_0.325453205190620 \", \"error_code\": 400}","statusLine":{"statusCode":400,"protocolVersion":

{"protocol":"HTTP","minor":1,"major":1}

,"reasonPhrase":"Ongeldig verzoek"}},"timeOutValue":0,"usePayloadDirectly":false}

Cause

In de klantomgeving hebben ze RP CG gemaakt op XIO die de luns bevatten die AppSync aan het snappen is.

Resolution

Tijdelijke oplossing:

Verwijder productie-LUN's uit Recoverpoint-besturingselement, zodat ze niet worden beheerd door Recoverpoint

, of

maak een nieuwe dummy-CG op de XtremIO met dezelfde productie-LUN's. 

Affected Products

AppSync

Products

AppSync
Article Properties
Article Number: 000173538
Article Type: Solution
Last Modified: 18 Sept 2025
Version:  5
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