VxRail: vSAN Plugin-fanene lastes ikke inn riktig med feilmeldingen «Kan ikke pakke ut forespurte data. Sjekk vSphere Client-loggene for å få mer informasjon."

Summary: Noen eller alle fanene i vSAN-plugin-modulen lastes ikke inn, enten lastes inn eller viser en kritisk feilmelding "Kan ikke pakke ut forespurte data. Sjekk vSphere-klientlogger for mer informasjon" ...

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Symptoms

Noen eller alle fanene i vSAN-plugin-modulen lastes ikke inn, enten lastes inn eller viser en kritisk feilmelding "Kan ikke pakke ut forespurte data. Sjekk vSphere-klientlogger for detaljer"

/var/log/vmware/vsphere-ui/logs/vsphere_client_virgo.log

[ERROR] http-nio-5090-exec-7 com.vmware.vsan.client.services.ProxygenController service method failed to invoke java.lang.reflect.InvocationTargetException: null
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.vmware.vsan.client.services.ProxygenController.invokeService(ProxygenController.java:130)
        at com.vmware.vsan.client.services.ProxygenController.invokeServiceWithJson(ProxygenController.java:64)
        at sun.reflect.GeneratedMethodAccessor544.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)

Caused by: com.vmware.vsphere.client.vsandp.core.sessionmanager.common.NotAuthenticatedException: Authentication information for the specified site is missing. Authenticate with the site and try again.
        at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:91)
        at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:67)
        at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:63)
        at com.vmware.vsan.client.services.common.CeipService.getCeipServiceEnabled(CeipService.java:42)
        ... 119 common frames omitted
Caused by: com.vmware.vsphere.client.vsandp.core.sessionmanager.vlsi.client.sso.tokenstore.NoTokenException: No token for site:

 

Cause

SSL-klareringsavvik i oppslagstjenesten.

Resolution

Forsiktig: Før du fortsetter, må du ta avslåtte øyeblikksbilder av alle vCenter-er i SSO-domenet.
 
For å løse problemet kjører du lsdoctor-verktøyet fra Broadcom med --trustfix-svitsjen. 
 
Informasjon og verktøynedlasting finner du på: Bruke "lsdoctor" ToolDenne hyperkoblingen tar deg til et nettsted utenfor Dell Technologies. 

Affected Products

VxRail, VMware VSAN, VxRail Appliance Family, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000189696
Article Type: Solution
Last Modified: 25 Sept 2025
Version:  3
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