VxRail：vSAN 插件选项卡未正确加载，并显示错误“无法提取请求的数据。请查看 vSphere Client 日志以了解详细信息。”

Summary: vSAN 插件程序的部分或所有选项卡无法加载、加载卡住或显示严重错误消息“无法提取请求的数据。Check vSphere Client logs for details”

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

vSAN 插件程序的部分或所有选项卡无法加载、加载卡住或显示严重错误消息“无法提取请求的数据。检查 vSphere Client 日志以获取详细信息“

/var/log/vmware/vsphere-ui/logs/vsphere_client_virgo.log

[ERROR] http-nio-5090-exec-7 com.vmware.vsan.client.services.ProxygenController service method failed to invoke java.lang.reflect.InvocationTargetException: null
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.vmware.vsan.client.services.ProxygenController.invokeService(ProxygenController.java:130)
        at com.vmware.vsan.client.services.ProxygenController.invokeServiceWithJson(ProxygenController.java:64)
        at sun.reflect.GeneratedMethodAccessor544.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)

Caused by: com.vmware.vsphere.client.vsandp.core.sessionmanager.common.NotAuthenticatedException: Authentication information for the specified site is missing. Authenticate with the site and try again.
        at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:91)
        at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:67)
        at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:63)
        at com.vmware.vsan.client.services.common.CeipService.getCeipServiceEnabled(CeipService.java:42)
        ... 119 common frames omitted
Caused by: com.vmware.vsphere.client.vsandp.core.sessionmanager.vlsi.client.sso.tokenstore.NoTokenException: No token for site:

 

Cause

查找服务中的 SSL 信任不匹配。

Resolution

注意：在继续作之前，请为 SSO 域中的所有 vCenter 拍摄已关闭电源的快照。
 
要解决此问题，请使用 --trustfix 开关从 Broadcom 运行 lsdoctor 工具。 
 
信息和工具下载可在以下位置找到：使用“lsdoctor”工具本超链接将引导您访问非 Dell Technologies 运营的网站。 

Affected Products

VxRail, VMware VSAN, VxRail Appliance Family, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000189696
Article Type: Solution
Last Modified: 25 Sept 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.