PowerStore: SRM discover devices fails with empty content is not valid for content model

Summary: Site Recovery Manager (SRM) discover devices fails with empty content is not valid for content model. Devices may report status unknown.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

SRA command discover devices fails. Exception empty content is not valid for content model.

After a successful SRM recovery, the reprotect fails with role target when expected device with role promotedTarget.

Cause

The issue occurs when using empty volume groups with protection policies assigned.
When Site Recovery Manager (SRM) tried to discover devices, Storage Replication Adapter (SRA) replies with command failed - empty content is not valid for content model.
SRM does not support empty volume groups or consistency groups.

Resolution

Fix

The fix for this issue is for the next release of PowerStore Storage Replication Adapter (SRA) version 3.0.

Workaround

Remove the protection policies from empty volume groups in the PowerStore Manager user interface (UI).

Affected Products

PowerStore, PowerStore 1000X, PowerStore 1000T, PowerStore 1200T, PowerStore 3000X, PowerStore 3000T, PowerStore 3200T, PowerStore 5000X, PowerStore 5000T, PowerStore 500T, PowerStore 5200T, PowerStore 7000X, PowerStore 7000T, PowerStore 9000X , PowerStore 9000T ...
Article Properties
Article Number: 000202299
Article Type: Solution
Last Modified: 16 May 2024
Version:  4
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