Alienware OLED Monitors Pixel Shift or Pixel Orbiter

Summary: Image shifting on the Alienware OLED Monitors.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

The image shifts one pixel every 3 minutes. These images are exaggerated to show the image shift. In reality, it is not noticeable in a gaming environment.
Pixel shift example

Affected Platforms:

  • Alienware 34 Curved QD OLED Gaming Monitor AW3423DWF
  • Alienware 34 Curved OLED Monitor AW3423DW
  • Alienware 34 240Hz QD-OLED Gaming Monitor AW3425DW
  • Alienware 32 4K QD OLED Gaming Monitor AW3225QF
  • Alienware 27 4K QD-OLED Gaming Monitor AW2725Q
  • Alienware 27 360Hz QD OLED Gaming Monitor AW2725DF
  • Alienware 27 280Hz QD-OLED Gaming Monitor AW2725D

Cause

Pixel shift is to prevent image retention (burn-in) on the screen in order to prolong the life of the display panel.

Resolution

This is a known feature in all OLED products including OLED TVs.

Affected Products

Alienware 27 280Hz QD-OLED Gaming Monitor AW2725D, Alienware 27 360Hz QD OLED Gaming Monitor AW2725DF, Alienware 27 4K QD-OLED Gaming Monitor AW2725Q, Alienware 32 4K QD OLED Gaming Monitor AW3225QF, Alienware 34 Curved OLED Monitor AW3423DW , Alienware 34 Curved QD OLED Gaming Monitor AW3423DWF, Alienware 34 240Hz QD-OLED Gaming Monitor AW3425DW ...
Article Properties
Article Number: 000197755
Article Type: Solution
Last Modified: 04 Sept 2025
Version:  13
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.