VNX1 系列:SP 死机(错误检查代码 0000007E 或 000000D1)
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
在日志中找到的症状:
From /sr/143377/SPA/SPA_CKMxxxxxxxxxxx_38b007_05-21-2017_00-07-15.analysis.txt:
Stack
=====
STACK_TEXT:
fffff881'8aa77618 fffff881'8c013368:00000000'00000000 00000000'00037234 00000000'00000001 00000000'0000af28 :RPSplitterDriver!
ConnectionBase_io_send fffff881'8aa77620 fffff881'8c015ef1 : fffffa80'3f438fe0 00000000'00000200 00000000'00000005 00000000'00000000 :RPSplitterDriver!RPSplitterVolume::io_send+0x94
fffff881'8aa776a0 fffff881'8c016353 : fffffa80'53bb92c0 fffffa80'3f438fe0 00000000'00000034 fffff880'0a9e4e80 :RPSplitterDriver!RPSplitterVolume::spl_sendToKbox+0x1a1
fffff881'8aa77740 fffff800'01ed28d1 : fffff880'0a9e5343 fffff884'00000007 00000000'00000000 fffffa80'0fc78480 :RPSplitterDriver!RPSplitterVolume::spl_IoDoneCasToStorage+0x22b
==> 访问冲突在ConnectionBase_io_send内完成。
其他功能也可能发生此访问冲突。例如:ConnectionBase_io_cancel(错误141763),ConnectionBase_uscsi_send,...
FAULTING_IP:
RPSplitterDriver!ConnectionBase_io_send+0
fffff881'8c00d010 488b4108 mov rax,qword ptr [rcx+8]
Issue :SP Panic (bugcheck code 0000007E or 000000D1)
Impacted Configuration & Settings [Replication Mode, Splitter Type, Compression, CDP/CLR/Multi, FC/IP/iSCSI, Policies etc.]:
VNX
Impact on RP:
Single disaster.拆分器将关闭,直到 SP 恢复正常运行。
From /sr/143377/SPA/SPA_CKMxxxxxxxxxxx_38b007_05-21-2017_00-07-15.analysis.txt:
Stack
=====
STACK_TEXT:
fffff881'8aa77618 fffff881'8c013368:00000000'00000000 00000000'00037234 00000000'00000001 00000000'0000af28 :RPSplitterDriver!
ConnectionBase_io_send fffff881'8aa77620 fffff881'8c015ef1 : fffffa80'3f438fe0 00000000'00000200 00000000'00000005 00000000'00000000 :RPSplitterDriver!RPSplitterVolume::io_send+0x94
fffff881'8aa776a0 fffff881'8c016353 : fffffa80'53bb92c0 fffffa80'3f438fe0 00000000'00000034 fffff880'0a9e4e80 :RPSplitterDriver!RPSplitterVolume::spl_sendToKbox+0x1a1
fffff881'8aa77740 fffff800'01ed28d1 : fffff880'0a9e5343 fffff884'00000007 00000000'00000000 fffffa80'0fc78480 :RPSplitterDriver!RPSplitterVolume::spl_IoDoneCasToStorage+0x22b
==> 访问冲突在ConnectionBase_io_send内完成。
其他功能也可能发生此访问冲突。例如:ConnectionBase_io_cancel(错误141763),ConnectionBase_uscsi_send,...
FAULTING_IP:
RPSplitterDriver!ConnectionBase_io_send+0
fffff881'8c00d010 488b4108 mov rax,qword ptr [rcx+8]
Issue :SP Panic (bugcheck code 0000007E or 000000D1)
Impacted Configuration & Settings [Replication Mode, Splitter Type, Compression, CDP/CLR/Multi, FC/IP/iSCSI, Policies etc.]:
VNX
Impact on RP:
Single disaster.拆分器将关闭,直到 SP 恢复正常运行。
Cause
更多详情:尝试使用已释放的 RPA 的路径时崩溃。之所以这样做,是因为无论路径的状态\运行状况如何,都指向每个 IO 中保存的路径的指针。
Resolution
受影响的版本:
所有 CX R32 拆分器。
Bug 在修复了 BZ-42061 的版本中更容易暴露(例如在 R33 - BowRiver 及更高版本中)
解决方法:
处理网络问题以最大程度地减少阵列和 RPA
之间的通信问题解决方法:
所有 CX R32 拆分器。
Bug 在修复了 BZ-42061 的版本中更容易暴露(例如在 R33 - BowRiver 及更高版本中)
解决方法:
处理网络问题以最大程度地减少阵列和 RPA
之间的通信问题解决方法:
- VNX 05.33.009.5.217
- VNXe/Unity 4.2 SP2 (4.2.2.9632250)
Affected Products
VNX1 SeriesProducts
RecoverPoint, VNX1 Series, VNX2 SeriesArticle Properties
Article Number: 000055114
Article Type: Solution
Last Modified: 06 Nov 2025
Version: 3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.