SourceOne 在所有 IPM S1 索引上的索引驗證失敗,並出現訊息「Error Index not found in FolderPlan」

Summary: SourceOne 在所有 IPM S1 索引上的索引驗證失敗,並出現訊息「Error Index not found in FolderPlan」

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Symptoms

對 IPM S1 索引執行手動 SourceOne 索引驗證掃描或排程的 SourceOne 索引驗證掃描時,SourceOne 索引驗證會失敗。此故障會將索引標示為黃色的「!」,但仍將索引置於可用狀態。

對 SourceOne IPM EX 索引執行相同的驗證時,則可正常運作。

ExAsIndexValidateObj.exe.log 追蹤記錄中看到下列錯誤:
FolderPath = <\\Share\Share\EmailVault_Index\IndexDir\EmailVault_Index_Archive\YearMonth\I ndexNum> FolderPath = <EmailVault_Index_Archive\YearMonth> Folder = <EmailVault_Index_Archive> Month = <YearMOnth> IndexNum = <0> FolderNodeID = <FolderNodeID> FolderID = <FolderID> SELECT * FROM FTIndex WHERE FolderNodeId = <FolderAND IndexNum = 0 Error Index not found in FolderPlan (0x8604251A) Failed to verify FTIndex date ranges - Result: 0x44d1645d.

 

Cause

這是軟體問題。

Resolution

在 SourceOne Email Management 7.2.11 (7.2.11.0007) 或更新版本內,其修補程式或 Service Pack 版本已解決此問題。

可在 Dell 支援網站下載 Dell SourceOne 修補程式和 Service Pack 套件。
Article Properties
Article Number: 000188212
Article Type: Solution
Last Modified: 02 Jun 2025
Version:  8
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