PowerProtect Data Manager File system agent does not support Swedish characters

Summary: The PowerProtect Data Manager File System agent does not support backup and restore of Swedish and/or non-ASCII characters.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Backup of File System including Swedish or non-ASCII characters might result on a restore failure with ARA0002 error code.

 

Cause

PowerProtect Data Manager File system agent does not support Swedish characters.

 

Resolution

As a workaround, the parent folder can be restored.

 

A request for enhancement has been raised to include this feature on a future release.

 

Article Properties
Article Number: 000222261
Article Type: Solution
Last Modified: 21 May 2024
Version:  2
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