PowerProtect Data Manager RMAN agent floods /var/log/messages during backup and discovery

Summary: During backup and discovery, the operating system /var/log/messages log is flooded with events logged during PowerProtect Data Manager RMAN agent activities.

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Symptoms

PowerProtect Data Manager RMAN agent floods /var/log/messages during backup and discovery.
These types of errors are logged in /var/log/messages:
  
Nov 24 13:12:12 ora agentService: 2024-11-24T18:12:12.212Z OCIStmtExecute(): failure 20232024-11-24T18:12:12.212Z Error - ORA-24347: Warning of a NULL column in an aggregate function
Nov 24 13:13:24 ora agentService: Error: Directory not found - /opt/dpsapps/agentsvc/repos/scripts and this to lesser extent:
Nov 24 13:13:24 ora agentService: add2modules: {'ORACLE_DATABASE_SYSTEM': ('/opt/dpsapps/agentsvc/AddOns/D2B24128_9482_44D2_8723_6D211DB49BFB', ), 'ORACLE_DATABASE': ('/opt/dpsapps/agentsvc/AddOns/D2B24128_9482_44D2_8723_6D211DB49BFB', )}

Cause

This problem is cited in engineering escalation PPDMESC-8284.

Resolution

This problem is addressed in 19.18 Patch 1 or later. At the time of this writing, 19.18 Patch 1 is due out at the end of 2025-01.

Affected Products

PowerProtect Data Manager, PowerProtect Data Manager Software
Article Properties
Article Number: 000261111
Article Type: Solution
Last Modified: 20 Mar 2025
Version:  1
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