Isilon: OneFS: External Authentication Provider information missing for newly added nodes

Summary: This KB article describes an issue in which External Authentication Provider information is missing for newly added nodes.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

A newly added node may not show the same authentication status as the original cluster nodes. In the following example, nodes 4-6 are newly added nodes that do not see the domain the cluster is joined to:

# isi_for_array -s "isi auth status | grep -i corp.xxx.org " 
xxx-ISILON-1: lsa-activedirectory-provider:CORP.xxx.ORG xxx.xxx.xxx.org online 
xxx-ISILON-2: lsa-activedirectory-provider:CORP.xxx.ORG xxx.xxx.xxx.org online 
xxx-ISILON-3: lsa-activedirectory-provider:CORP.xxx.ORG xxx.xxx.xxx.org online 
xxx-ISILON-4 exited with status 1 
xxx-ISILON-5 exited with status 1 
xxx-ISILON-6 exited with status 1 

 

Cause

If a node is added to a cluster before the networking configuration is implemented, lsass may have exhausted the number of attempts permitted to query the external authentication provider to load the configuration. Once a route from the node to the authentication provider is made available (cabling, external network configuration and adding the new node interfaces to a network pool that can reach the authentication provider), the lsass process is not automatically prompted to query again.

Resolution

Run this command on the new node or nodes to refresh the configuration and the nodes attempt to connect to any configured external authentication providers:

# isi auth refresh

Or:

# isi_for_array -n <Low LNN-High LNN> 'isi auth refresh'

In this example, the command would be:

# isi_for_array -n 4-6 'isi auth refresh'

One method to mitigate the issue is to use node provisioning rules to automatically configure interfaces in specified network pools.
Refer to the PowerScale OneFS 9.14.0.0 CLI Administration Guide for more information. For OneFS 8.0.0.x, see information starting on page 537 under Managing network provisioning rules.

Additional Information

An lsass restart may be required. This is a per node command.

# /usr/likewise/bin/lwsm restart lsass

 

Affected Products

PowerScale OneFS

Products

Isilon, PowerScale OneFS
Article Properties
Article Number: 000061569
Article Type: Solution
Last Modified: 22 Apr 2026
Version:  6
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