Dell EMC Unity: OID in SNMP traps does not match Unity MIB file on 4.0.x.xxxxxxx code (User Correctable)

Summary: OID in SNMP traps does not match Unity MIB file on 4.0.x.xxxxxxx code

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Symptoms

Add a note on support website as below:
The minimum Unity OE required for use of this file is Unity OE 4.1.0.8770695 or higher. 

Customer's Unity OE version is 4.0.x.xxxxxxx code.
Customer uses Unity MIB file as below:
https://download.emc.com/downloads/DL80697_Unity-Alert-MIB-(Management-Information-Base).mib?source=OLS

From Unity MIB file, it shows below OID(Object Identifier) definition:
"MIB Definition used in the Unity Product Line:
iso(1).org(3).dod(6).internet(1).private(4).enterprises(1).
emc(1139).unity(103)"

However, on customer's monitoring system which receives the traps, it is getting SNMP traps with OID = 1.3.6.1.4.1.1139.18
The network trace also shows OID as 1.3.6.1.4.1.1139.18

Cause

This MIB file is for Unity OE 4.1.0.8770695 or higher while customer is using 4.0.x.xxxxxxx code.

Resolution

Fix:
Upgrade to latest code.

Workaround:
Customer can use VNXe3200 MIB as below on 4.0.x.xxxxxxx code.
https://download.emc.com/downloads/DL40061_VNXe_Alert_MIB.mib?source=OLS 

Affected Products

Dell EMC Unity Family

Products

Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid , Dell EMC UnityVSA Professional Edition/Unity Cloud Edition ...
Article Properties
Article Number: 000064528
Article Type: Solution
Last Modified: 23 Sept 2024
Version:  3
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