NVP vProxy: Os backups de VM do SQL Server 2022 falham com "'Unable to log in to SQL Server instance... Código de erro = 1359."

Summary: O appliance vProxy do NetWorker VMware Protection (NVP) está configurado para fazer backup de uma VM do SQL Server 2022 usando MSVMAPPAGENT. O backup falha com "'Unable to log in to SQL Server instance... Código de erro = 1359." ...

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Symptoms

  • Os backups consistentes com aplicativos do SQL Server 2022 (MSVMAPPAGENT) foram configurados usando o appliance vProxy netWorker VMware Protection (NVP).
  • O backup da VM apresenta falha com o seguinte erro registrado no registro da sessão de backup da VM:
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: NetWorker VM agent for Microsoft Applications version 19.4.0.0 is present on VM VM_NAME (vm-45)
2023-06-17T00:00:18Z ERROR:  [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications command error: exit status 120
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] "Text": "Backup has FAILED.  Backup of the application \"MSSQL\" on the virtual machine \"INSTANCE_NAME\" has failed.  Unable to perform MSSQL Agent operation 'validate_application' on VM VM_NAME (vm-45):  NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'\n",

Cause

O equipamento vProxy está usando o MSVMAPPAGENT 19.4.0.0.  
vproxy01:~ # rpm -qa | grep -i emc-vProxy
emc-vProxy-FLRAgent-4.3.0-46_1.x86_64
emc-vProxy-4.3.0-46_1.x86_64
vproxy01:~ #
vproxy01:~ # ls -l /opt/emc/sw-repo/msvmappagent/windows/
total 22340
-rw-r--r-- 1 root root 22872392 Apr 22 03:02 msvmappagent-19.4.0.0-x64.exe
O NetWorker 19.4.0.0 não é compatível com o SQL Server 2022.

Resolution

Esse problema foi gerado para a engenharia do NetWorker. Uma versão futura do vProxy será compatível com o SQL Server 2022. Esse artigo da KB será atualizado assim que uma versão for determinada.

Solução alternativa:
Instale os pacotes do networker client e do NetWorker Module for Microsoft (NMM) na máquina do SQL Server 2022. Ambos os pacotes devem ter no mínimo 19.7.0.x. Os backups sql podem ser obtidos usando o software client NMM.
Os pacotes e a documentação do NMM estão disponíveis por meio de: https://www.dell.com/support/home/product-support/product/networker-module-for-microsoft/drivers

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000216567
Article Type: Solution
Last Modified: 27 Mar 2025
Version:  4
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