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Article Number: 000125462

How to Install Dell Endpoint Security Suite Enterprise for Mac

Summary: Dell Endpoint Security Suite Enterprise for Mac can be installed by following these instructions for either the user interface (UI) or Terminal.

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Article Content

Symptoms

Note:

This article provides the steps for installing Dell Endpoint Security Suite Enterprise for Mac.

Affected Products:

Dell Endpoint Security Suite Enterprise for Mac

Affected Operating Systems:

Mac

Cause

Not applicable.

Resolution

Dell Endpoint Security Suite Enterprise for Mac can be installed through the user interface (UI) or through Terminal. Click the appropriate method for more information.

Note: For information about obtaining the installer, reference How to Download Dell Endpoint Security Suite Enterprise.

Installation through the UI differs based on the version being installed. Click the appropriate version for specific installation steps.

v1401 and Later

To install through the UI:

  1. Double-click the Endpoint Security Suite Enterprise-[VERSION]-Release.dmg to mount the installer.

Endpoint Security Suite Enterprise installer

Note: [VERSION] represents the installer version variable.
  1. Double-click Endpoint Security Suite Enterprise.

Endpoint Security Suite Enterprise

  1. In the UI, click Continue to validate the endpoint meets all requirements.

Software requirement prompt

Note: For more information about product system requirements, reference Dell Endpoint Security Suite Enterprise System Requirements.
  1. Click Continue.

Installer introduction

  1. Click Continue.

Software license agreement

  1. Agree to the terms of the software license agreement.

Software license agreement confirmation

  1. From the Dell Security Management Server Configuration menu:
    1. Populate the Server Host.
    2. Populate the Server Port.
    3. Click Continue.

Dell Security Management Server configuration

Note:
  • The example, Server.Company.Local, will differ from the server fully qualified domain name (FQDN) in your environment.
  • The default port may differ from the port in your environment.
  1. Click Install.

Installation type

  1. To confirm installation, populate the Username and Password of a local administrator. Once populated click Install Software.

Username and password

  1. On successful installation, click Close.

Installation confirmation

Note: If installation fails, reference How to Collect Logs for Dell Endpoint Security Suite Enterprise.
v1391

To install through the UI:

  1. Double-click the Endpoint Security Suite Enterprise-[VERSION]-Release.dmg to mount the installer.

Endpoint Security Suite Enterprise installer

Note: [VERSION] represents the installer version variable.
  1. Double-click Endpoint Security Suite Enterprise.

Endpoint Security Suite Enterprise

  1. In the UI, click Continue to validate the endpoint meets all requirements.

Software requirement prompt

Note: For more information about product system requirements, reference Dell Endpoint Security Suite Enterprise System Requirements.
  1. Click Continue.

Installer introduction

  1. Click Continue.

Software license agreement

  1. Agree to the terms of the software license agreement.

Software license agreement confirmation

  1. From the Dell Data Protection Server Configuration menu:
    1. Populate the Server Host.
    2. Populate the Server Port.
    3. Click Continue.

Dell Data Protection Server configuration

Note:
  • The example, Server.Company.Local, will differ from the server fully qualified domain name (FQDN) in your environment.
  • The default port may differ from the port in your environment.
  1. Click Install.

Installation type

  1. To confirm installation, populate the Username and Password of a local administrator. Once populated click Install Software.

Username and password

  1. On successful installation, click Close.

Installation confirmation

Note: If installation fails, reference How to Collect Logs for Dell Endpoint Security Suite Enterprise.

An administrator must Configure a property list (plist) file before using Terminal for Deployment of Dell Endpoint Security Suite Enterprise for Mac. Click the appropriate process for more information.

Configure

To configure the plist:

  1. From the Apple menu, click Go and then select Utilities.

Utilities

  1. In the Utilities menu, double-click Terminal.

Terminal

  1. In Terminal, type hdiutil attach -owners on "/Users/test/Desktop/Endpoint Security Suite Enterprise-[VERSION]-Release.dmg" -shadow and then press Enter.

Attach

Note:
  • [VERSION] represents the installer version variable.
  • The path in your environment may differ from the example above.
  1. Type sudo nano "/Volumes/Endpoint Security Suite Enterprise for Mac/Utilities/com.dell.esse.plist" and then press Enter.

Nano

Note: Sudo commands require local administrator credentials to run the operation successfully.
  1. Under the DeviceServers key, replace:
    1. The string field with the fully qualified domain name (FQDN) of the Dell Security Management Server
    2. The integer field with the port used for server communication

DeviceServers

Note:
  • The example FQDN, server.company.local will differ in your environment.
  • Port 8888 is used by default for registration. This port may differ in your environment.
  1. Press CTRL+X to exit. On prompt to save, press Y to continue.

Exit

  1. Press Enter to save without changing the filename.

Save

  1. In Terminal, type sudo cp "/Volumes/Endpoint Security Suite Enterprise for Mac/Utilities/com.dell.esse.plist" /Library/Preferences and then press Enter.

Copy

Note:
  • com.dell.esse.plist must be saved to Library/Preferences before the Terminal deployment of Dell Endpoint Security Suite Enterprise for Mac.
  • The configured plist can be used across an environment deployment of the product.
Deployment

To deploy using Terminal:

  1. Double-click Endpoint Security Suite Enterprise-[VERSION]-Release.dmg to mount the installer.

Endpoint Security Suite Enterprise

Note: [VERSION] represents the installer version variable.
  1. From the Apple menu, click Go and then select Utilities.

Utilities

  1. In the Utilities menu, double-click Terminal.

Terminal

  1. In Terminal, type sudo installer -pkg "/Volumes/Endpoint Security Suite Enterprise for Mac/Endpoint Security Suite.pkg" -target / and then press Enter.

Deploy

Note:

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Additional Information

 

Videos

 

Article Properties

Affected Product

Dell Endpoint Security Suite Enterprise

Last Published Date

20 Dec 2022

Version

11

Article Type

Solution

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