PowerStore: Unexpected exception during appliance migration workflow

Summary: Unexpected PowerStore Manager exception during intracluster migration workflow.

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Symptoms

In PowerStore Manager during the selection of storage objects step of an intracluster migration action workflow, an unexpected exception appears if one of the following occurs:

  • While All Available Objects and Eligible For Migration objects are selected, a user selects Not Eligible For Migration objects and then selects Select Objects Manually for migration.
  • While Select Objects Manually and Eligible For Migration objects are selected, a user selects Not Eligible For Migration objects and then selects All Available Objects for migration.

Migration screen:

image.png


Observed exception:

image.png
 
 

Cause

A software issue in the PowerStore Manager.

Resolution

If an unexpected exception appears, reload the page to return to the Hardware page and try to migrate from the appliance again. Avoid switching between selected objects and all objects after viewing ineligible objects on subsequent migration work flows.

Permanent fix:
Recommend upgrading to PowerStore 2.0.1.0 or greater which has a fix for the issue discussed in this article.

Affected Products

PowerStore
Article Properties
Article Number: 000187884
Article Type: Solution
Last Modified: 13 Jun 2025
Version:  4
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