NetWorker: 스냅샷 생성 중에 VM 백업이 실패하고 'A Digest Operation has Failed' 오류가 발생함
Summary: NVP(NetWorker vProxy) VM(Virtual Machine) 백업이 스냅샷 오류와 함께 취소되고 실패한 다이제스트 작업이 보고됩니다. 로그에 Horizon 클론 VM에서 스냅샷 실패를 일으키는 손상된 다이제스트 메타데이터가 표시됩니다.
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Symptoms
NetWorker vProxy는 vSphere 환경을 보호하는 데 사용됩니다.
VM(Virtual Machine) 백업이 간헐적으로 실패하고 고유한 오류 "스냅샷을 생성할 수 없습니다. 재시도 후 중지되지 않은 스냅샷을 생성할 수 없음: 스냅샷을 저장하는 동안 오류가 발생했습니다. 다이제스트 작업이 실패했습니다."
VM의 vmware.log 영향을 받는 VM의 파일:
YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DIGESTLIB-FILE : DigestLib_FlushMetaDataToDisk: digest header of parent digest has CID 0x31a5ac17 new CID of child digest is 0xb1f97036, parent digest may be corrupt, failing meta-data update on child. YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DISKLIB-VMFS : "/vmfs/volumes/vsan:520220993a84143a-59c06e4db535f859/2504ec67-4847-6d24-2a39-043201a83710/VMNAME01-000001-digest-sesparse.vmdk" : closed. YYYY-MM-DDTHH:MM:SS Er(02) vcpu-0 - DISKLIB-LIB_CREATE : DiskLibPostCreateChild: could not init child digest disk: Invalid parameter YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DISKLIB-VMFS : "/vmfs/volumes/vsan:520220993a84143a-59c06e4db535f859/2504ec67-4847-6d24-2a39-043201a83710/VMNAME01-000002-digest-sesparse.vmdk" : closed. YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DISKLIB-VMFS : "vsan://520220993a84143a-59c06e4db535f859/03e5fe67-0e62-18cc-461c-043201a83710" : closed. YYYY-MM-DDTHH:MM:SS Er(02) vcpu-0 - DISKLIB-LIB_CREATE : DiskLibCreateChildSparse: Failed in post processing: A digest operation has failed YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DISKLIB-VMFS : "vsan://520220993a84143a-59c06e4db535f859/03e5fe67-0e62-18cc-461c-043201a83710" : open successful (1114113) size = 0, hd = 0. Type 20 YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DISKLIB-VMFS : "vsan://520220993a84143a-59c06e4db535f859/03e5fe67-0e62-18cc-461c-043201a83710" : closed. YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - OBJLIB-VSANOBJ: VsanObjUnlinkInt: Unlinking '/vmfs/volumes/vsan:520220993a84143a-59c06e4db535f859/2504ec67-4847-6d24-2a39-043201a83710' -- 'vsan://520220993a84143a-59c06e4db535f859/03e5fe67-0e62-18cc-461c-043201a83710' (flag: 256). YYYY-MM-DDTHH:MM:SS148Z In(05) vcpu-0 - DISKLIB-LIB : DiskLibUnlinkInt: Disk delete successfully completed { result:0, Msg: 'The operation completed successfully', fileName:'/vmfs/volumes/vsan:520220993a84143a-59c06e4db535f859/2504ec67-4847-6d24-2a39-043201a83710/VMNAME01-000002.vmdk'} YYYY-MM-DDTHH:MM:SS Er(02) vcpu-0 - DISKLIB-LIB_CREATE : DiskLib_CreateChild: Failed to create child disk: A digest operation has failed YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DISKLIB-VMFS : "/vmfs/volumes/vsan:520220993a84143a-59c06e4db535f859/2504ec67-4847-6d24-2a39-043201a83710/VMNAME01-000002-digest-sesparse.vmdk" : open successful (1114113) size = 0, hd = 0. Type 19 YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DISKLIB-VMFS : "/vmfs/volumes/vsan:520220993a84143a-59c06e4db535f859/2504ec67-4847-6d24-2a39-043201a83710/VMNAME01-000002-digest-sesparse.vmdk" : closed. YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DISKLIB-LIB : DiskLibUnlinkInt: Disk delete successfully completed { result:0, Msg: 'The operation completed successfully', fileName:'/vmfs/volumes/vsan:520220993a84143a-59c06e4db535f859/2504ec67-4847-6d24-2a39-043201a83710/VMNAME01-000002-digest.vmdk'} YYYY-MM-DDTHH:MM:SS Er(02) vcpu-0 - SNAPSHOT: SnapshotBranchDisk: Failed to branch disk: '/vmfs/volumes/vsan:520220993a84143a-59c06e4db535f859/2504ec67-4847-6d24-2a39-043201a83710/VMNAME01-000001.vmdk' -> '/vmfs/volumes/vsan:520220993a84143a-59c06e4db535f859/2504ec67-4847-6d24-2a39-043201a83710/VMNAME01-000002.vmdk' : A digest operation has failed (66) YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DISKLIB-VMFS : "/vmfs/volumes/vsan:520220993a84143a-59c06e4db535f859/2504ec67-4847-6d24-2a39-043201a83710/CAP-HC-CRYSTAL_10-000001-digest-sesparse.vmdk" : closed. YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - DISKLIB-VMFS : "vsan://520220993a84143a-59c06e4db535f859/504bee67-f2b3-217e-6646-043201518600" : closed. YYYY-MM-DDTHH:MM:SS In(05) vcpu-0 - SNAPSHOT: SnapshotBranch failed: A digest operation has failed (5).
참고: VM
vmware.log 파일은 VMware의 VM 데이터 저장소 폴더에 있습니다.
Cause
이 문제는 Horizon 영구 클론 VM에서 발견되었습니다.
Resolution
이 문제와 해결 방법은 아래에 나와 있는 VMware 기술 자료 문서 373339에서 다뤄졌습니다. 해결 방법은 아래 KB 문서를 참조하십시오.
"스냅샷을 찍는 동안 오류가 발생했습니다. 다이제스트 작업이 실패했습니다."
https://knowledge.broadcom.com/external/article/373339/cannot-take-a-snapshot-with-the-error-a.html
Additional Information
Affected Products
NetWorkerProducts
NetWorker FamilyArticle Properties
Article Number: 000318888
Article Type: Solution
Last Modified: 09 Jan 2026
Version: 3
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