PowerFlex: Oscillating Failure Counter Parameter SIO01.03.0000001 and SIO01.03.0000002

Summary: This article explains how to troubleshoot Oscillating counters failure.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

Querying the Counter:

Oscillating Failure counters are viewed using:

Command

query_oscillating_failure_counter_parameters 

Syntax

scli --query_oscillating_failure_counter_parameters --failure_counter ( (--protection_domain_id  | --protection_domain_name ) |  |  (((--protection_domain_id  | --protection_domain_name ) --storage_pool_name ) | --storage_pool_id ))

The oscillating failure counter to be queried:
For our convenience, the counters are grouped as follows:

Counter Group A (MDM SDS-related counters):

  • mdm_sds_network_disconnections
  • sds_sds_network_disconnections
  • sds_decoupled
  • sds_configuration_failures 
  • sds_receive_buffer_allocation_failures

Counter Group B (SDC-related counters):

  • sdc_mdm_network_disconnections
  • sdc_sds_network_disconnections
  • sdc_long_operations 
  • sdc_memory_allocation_failures
  • sdc_socket_allocation_failures 

Counter Group C (SDS device-related counters):

  • sds_device_long_successful_ios

Example:

scli --query_oscillating_failure_counter_parameters --failure_counter sds_device_long_successful_ios --protection_domain_name pd10 --storage_pool_name sp18


Resetting the counter:

Reset the specified oscillating failure counters to zero. This can be useful when a problem is fixed and you want to ensure that an alert is no longer active in the system. Reset counters for the entire system, per Protection Domain, or per Storage Pool

Command

reset_oscillating_failure_counters

Syntax

scli --reset_oscillating_failure_counters (--failure_counter ( ((--protection_domain_id  | --protection_domain_name ) | --all_sds) |  --all_sdc |  ((((--protection_domain_id  | --protection_domain_name ) --storage_pool_name ) | --storage_pool_id ) | --all_devices) | --all_counters)

Example:

scli --reset_oscillating_failure_counters --failure_counter sdc_mdm_network_disconnections --all_sdc

In the situations of SDCs and SDSs' disconnection, if the presentation server does not clear the errors that occurred even if the system is all connected, use the below command:

scli --reset_oscillating_failure_counters --all_counters --failure_counter sdc_sds_network_disconnections --all_sdc

Additional Information

Resetting the specified oscillating failure counters to zero can be useful when an issue was fixed and you must ensure that an alert is no longer active in the system.

Affected Products

PowerFlex rack, ScaleIO
Article Properties
Article Number: 000012246
Article Type: How To
Last Modified: 31 Oct 2025
Version:  10
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.