CTA: How to determine the serial number of an CTA.

Summary: This KB article shows how to determine the correct serial number of a CTA.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

How to determine the serial number of a CTA

  1. Connect to the CLI command line of the CTA.
  2. Perform the following command:      
NOTE: Keep in mind this command does not work on CTAHA, it does work on both CTA and CTAVE.

rffm getEmcSerialNumber

Example:     
cta:~ # rffm getEmcSerialNumber
EMC Serial Number : wcl414144141511



How to add the serial number.

  1. Connect to the CLI command line of the CTA.
  2. Perform the following command:      
rffm setEmcSerialNumber <serial number>

Example:      
cta:~ # rffm setEmcSerialNumber wc57641122234
 
See from the change above:
cta:~ # rffm getEmcSerialNumber
EMC Serial Number : wc57641122234

Affected Products

Cloud Tiering Appliance

Products

Cloud Tiering Appliance, Cloud Tiering Appliance Platform, Cloud Tiering Appliance/VE
Article Properties
Article Number: 000021538
Article Type: How To
Last Modified: 23 Jul 2025
Version:  3
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