NetWorker: How to check if the NetWorker client for Linux is using Client Direct

Summary: Customer would like to check if the NetWorker client for Linux is using the client direct option or not.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

How to check if the NetWorker client for LINUX is using the client direct option or not.

If Client is using DFA:

The daemon.raw file on the NetWorker server shows the following message:

91787 <time stamp>  nsrmmd NSR notice Save-set ID '4091251191' (<nsr_client>:/NetWorker) is using direct file save with Data Domain device 'dd4500.emc.com_<device name>'.

To review connection, run lsof command on the NetWorker client host to list the file information about files opened by processes.

[root@<nsr_client> ~]# lsof -i TCP | grep save
save       9831    root    3u  IPv4 111668      0t0  TCP <nsr_client>:23178-><nsr_server>:8985 (ESTABLISHED)
save       9831    root    5u  IPv4 111695      0t0  TCP <nsr_client>:19752-><nsr_server>:9417 (ESTABLISHED)
save       9831    root    7u  IPv4 111720      0t0  TCP <nsr_client>:31095-><nsr_server>:9035 (ESTABLISHED)
save       9831    root    8u  IPv4 111728      0t0  TCP <nsr_client>:12421-><nsr_server>:9653 (ESTABLISHED)
save       9831    root    9u  IPv4 111731      0t0  TCP <nsr_client>:33739->dd4500.emc.com:<dd_device> (ESTABLISHED)
save       9831    root   10u  IPv4 111736      0t0  TCP <nsr_client>:60278->dd4500.emc.com:<dd_device> (ESTABLISHED)

 

NOTE: Using below command, that there are open TCP connections from the client both to the NetWorker server and to the DD.  
If you must know which processes exactly on the NetWorker server are connected to, you can cross-check with lsof on the server. The fourth column is the file descriptor being used.  You can include the heading for the lsof output by using egrep like this:

lsof -i TCP | egrep "COMMAND|save"


Run netstat on the NetWorker client to check established connections.

[root@<nsr_client> ~]# netstat -anp | grep save
tcp     3116 1437724             <Client IP>:23904           <DD IP>::2049              ESTABLISHED 10019/save
tcp        0      0              <Client IP>:19780           <Server IP>::9417          ESTABLISHED 10019/save
tcp        0      0              <Client IP>:40129           <Server IP>:9035           ESTABLISHED 10019/save
tcp        0      0              <Client IP>:32526           <Server IP>:9653           ESTABLISHED 10019/save
tcp        0      0              <Client IP>:50247           <Server IP>:8985           ESTABLISHED 10019/save
tcp        0      0              <Client IP>:19438           <DD IP>::3008              ESTABLISHED 10019/save
NOTE: As seen here again that there are open TCP connections to both the Data Domain and the NetWorker server/SN.
To generate output with the headings also, you can use egrep like this: netstat -anp | egrep "Proto|save"
The netstat output has the advantage of also showing the Recv-Q and Send-Q so that we can confirm that there is data being transferred.



If Client is NOT using DFA:

The daemon.raw connects the NetWorker server shows the following message:

91797 <time stamp> nsrmmd NSR severe Unable to perform direct file save with Data Domain device '<DD device>'; setting up traditional save for save-set ID '4024143566' (<nsr_client>:/NetWorker)
NOTE: grep for the word "traditional" in the daemon.log gives this output quickly.
If you must find out why it is not using DFA, start with the NetWorker Admin Guide's list of conditions that must be met for DFA to work.
Customers can increase the debug level of the nsrmmd with dbgcommand -p <nsrmmd_PID> debug=5. 
The most common reasons would be that the client has no direct network access to the Data Domain from the NIC. It is using or that the version of NetWorker and or Data Domain is not supported versions.

Affected Products

NetWorker

Products

NetWorker
Article Properties
Article Number: 000023593
Article Type: How To
Last Modified: 26 Aug 2025
Version:  5
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