PERC: Controller learn cycle mode details and explanations

Summary: This article provides information about the battery learn cycle. It consists of a controller performed battery calibration operation to periodically determine the condition of the battery. This operation cannot be disabled. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Note: Battery relearning sees draining a battery in order to determine how long it holds a useful charge.

Table of Contents:

  1. Battery Transparent Learn Cycle
  2. Battery Learn Cycle
  3. Learn Cycle Completion Time Frame
  4. Modifying the Battery Learn Cycle

1. Battery Transparent Learn Cycle

A transparent learning cycle is a periodic operation that calculates the charge that is remaining in the battery to ensure that there is sufficient energy. The operation runs automatically, and causes no impact to the system or controller performance.

The controller automatically performs the Transparent Learn Cycle (TLC) on the battery to calibrate and gauge its charge capacity once every 90 days. The operation can be performed manually, if required. 

All newer generation PERC with cache protection in the form of a battery have this feature. It was first introduced with the PERC 8 (H310 - H710). The list of RAID Controllers is available here. 

Note: If, for example, the controller does not have onboard cache like the H3xx series of controllers, no battery is present as this feature is not supported. For details, check the appropriate user manual for the controller installed.

 

2. Battery Learn Cycle

Battery Learn Cycle can be started manually or automatically. In addition, automatic learn cycles in the software utility can enabled or disabled.

If you enable automatic learn cycles, you can delay the start of the learn cycles for up to 168 hours (7 days). If you disable automatic learn cycles, you can start the learn cycles manually, and you can choose to receive a reminder to start a manual learn cycle.

You can put the learn cycle in Warning Only mode. In the Warning Only mode, a warning event is generated to prompt you to start the learn cycle manually when it is time to perform it. You can select the schedule for initiating the learn cycle. When in Warning Only mode, the controller continues to prompt you to start the learn cycle every seven days until it is performed.

Note:  In PERC H700 and previous, virtual disks automatically switch to Write-Through mode when the battery charge is low because of a learn cycle. Once the battery charge is sufficient, Write-Back mode is re-enabled.
Generation 9, 10, 11 and newer PERC controller (see this article for details regarding the generations) operate the battery unit and learn cycles in automatic mode, warning mode has been removed.

3. Learn Cycle Completion Time Frame

The time frame for completion of the learn cycle is a function of the battery charge capacity and the discharge/charge currents used. The expected time frame for completion of a learn cycle is approximately seven hours and consists of the following parts:

  • Learn cycle discharge cycle: Approximately three hours
  • Learn cycle charge cycle: Approximately four hours

Learn cycles shorten as the battery capacity deteriorates over time.

During the discharge phase of the learn cycle, the battery charger is disabled and remains disabled until the battery is discharged. After the battery is discharged, the charger is re-enabled.

When the learn cycle detects the battery can no longer store enough charge for 24 hours you receive a "Predicted failure" message. This message can be found in the system logs and is telling you that the battery is near the end of it is useful life and must be replaced.
A "Battery failed" message during the learn cycle is considered normal, and can safely be ignored. The battery should return to a normal state within a few minutes.
A "Battery failed" message outside of the learn cycle would indicate that the battery has reached the end of it is life and needs immediate replacement. Before replacement you should ensure that the battery is correctly plugged in to the PERC controller. Having up to date PERC firmware can extend the useful battery life, and avoid miss-reporting of errors.

 

4. Modifying the Battery Learn Cycle

The PERC 5, PERC 6, PERC H700/H800 battery learn cycle mode can be modified with OpenManage Server Administrator (OMSA) Command-Line Interface (CLI).

The options are "Warn" and "Auto"

  • On "Auto" mode, the learn cycle runs every 90 days.
  • On "Warn" mode, the learn cycle is blocked from running, except for the first occurrence of the cycle.

The controller must run the learn cycle at least once to determine the capacity of the battery with accuracy. This first learn cycle will be scheduled to run 90 days after initial boot up, or after identifying a new battery. Even if the learn cycle is in warn mode the first learn cycle runs.

After the first learn cycle has been run and the mode is set to Warn:
When the learn cycle is due, the controller firmware issues a warning and the battery is set to a degraded state.

The commands to change the learn cycle mode are:

omconfig storage globalinfo action=service_changelearnmode controller=0 battery=0 learnmode=warn
omconfig storage globalinfo action=service_changelearnmode controller=0 battery=0 learnmode=auto


If the learn cycle runs while is "warn" mode, verify this is not the first learn cycle for the current battery on the controller. This is expected.

If the customer wants to control the learn cycle execution and not suffer the mandatory first one at an unplanned time, run the learn cycle manually ASAP and set the mode to warn.

Warning: Do not block the learn cycle from running indefinitely, this may cause the controller not to mark when the battery is bad.
 
Note: Dell Technologies recommends running the learn cycle every 90 days.

 

Affected Products

PERC9/SAS HBAs, PowerEdge RAID Controller H730P MX, PowerEdge RAID Controller H745, PowerEdge RAID Controller H745P MX, PowerEdge RAID Controller H750 Adapter SAS, PowerEdge RAID Controller H755 Adapter, PowerEdge RAID Controller H755 MX Adapter , PowerEdge RAID Controller H755N Front NVMe, PowerEdge RAID Controller H755 Front SAS, PowerEdge RAID Controller H965i Adapter, PowerEdge RAID Controller H965i Front, PowerEdge RAID Controller H965i MX, PowerEdge RAID Controller H975i Front, Dell PowerEdge RAID Controller 5i, PowerEdge RAID Controller 6E, PowerEdge RAID Controller 6i, PowerEdge RAID Controller H700, PowerEdge RAID Controller H710, PowerEdge RAID Controller H710P, PowerEdge RAID Controller H730, PowerEdge RAID Controller H730P, PowerEdge RAID Controller H740P, PowerEdge RAID Controller H800, PowerEdge RAID Controller H810, PowerEdge RAID Controller H830, PowerEdge RAID Controller H840, PowerEdge RAID Controller H965e Adapter ...
Article Properties
Article Number: 000141687
Article Type: How To
Last Modified: 15 Apr 2026
Version:  9
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