PowerFlex 3.5-presentationsserver: Det gick inte att rensa nätverksvarningar som rapporterats

Summary: Du kan inte ta bort nätverksvarningar som rapporterats av presentationsservern.

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Symptoms

Scenario
Även om aviseringar kan rensas med hjälp av SCLI, uppdaterar presentationsservern inte sin information.

Symtom
Du ser kommandona som utfärdas i SCLI och markeras som lyckade i händelserna: 
scli --reset_oscillating_failure_counters --all_counters --failure_counter sdc_sds_network_disconnections --all_sdc

events.txt 
2021-04-07 07:53:02.005 MDM_CLI_CONF_COMMAND_RECEIVED INFO        Command reset_oscillating_failure_counters received, User: 'admin'. [68845913] Protection domain: N/A, Storage pool: N/A, MDM: N/A, Failure counter: sdc_sds_network_disconnections, All SDS: no, All SDC: yes, All devices: no, All MDM: no, All counters: yes
2021-04-07 07:53:02.006 CLI_COMMAND_SUCCEEDED     INFO            Command reset_oscillating_failure_counters succeeded.

Presentationsserver – scaleio.log
Det verkar finnas ett anslutningsproblem mellan MDM-enheten: 
2021-04-20 00:23:06,622 [RxCachedThreadScheduler-5|ERROR|com.emc.vxflexos.webui.backend.connection.mdm.MdmBackendServiceImpl.getResErrorMaybe] Error in request: com.emc.ecs.api.net.gen.QueryOscillatingNetworkCountersRequest --? error code: TIMEOUT  error info: null
2021-04-20 03:41:24,163 [RxCachedThreadScheduler-3|ERROR|com.emc.vxflexos.webui.backend.connection.mdm.MdmBackendServiceImpl.getResErrorMaybe] Error in request: com.emc.ecs.api.net.gen.QueryOscillatingNetworkCountersRequest --? error code: TIMEOUT  error info: null
2021-04-20 06:46:21,235 [Repository-UpdatePool-32|ERROR|com.emc.vxflexos.webui.backend.connection.mdm.MdmBackendServiceImpl.lambda$requestInternal$21] Failed to send request QueryOscillatingNetworkCountersRequest
2021-04-20 07:00:43,197 [RxCachedThreadScheduler-5|ERROR|com.emc.vxflexos.webui.backend.connection.mdm.MdmBackendServiceImpl.getResErrorMaybe] Error in request: com.emc.ecs.api.net.gen.QueryOscillatingNetworkCountersRequest --? error code: TIMEOUT  error info: null
2021-04-20 10:11:58,912 [RxCachedThreadScheduler-5|ERROR|com.emc.vxflexos.webui.backend.connection.mdm.MdmBackendServiceImpl.getResErrorMaybe] Error in request: com.emc.ecs.api.net.gen.QueryOscillatingNetworkCountersRequest --? error code: TIMEOUT  error info: null

Presentationsservern loggar in på MDM-enheten och utfärdar frågan, men loggas sedan ut:  
2021-04-20 22:48:21,131 [LiveQueryQueueThreadV2|INFO |com.emc.vxflexos.webui.backend.services.AutoLinkService.lambda$null$35] User xxxxxxxxxxxxxxx logged in. Hashed connection token: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
2021-04-20 22:48:21,131 [LiveQueryQueueThreadV2|INFO |com.emc.vxflexos.webui.backend.services.RepositoryUserManager.lambda$setCredentials$7] Changing credentials for com.emc.vxflexos.webui.backend.services.TokenManagerImpl@9a20cbd[1504611649] to : xxxxxxxxxxxxxxx 
2021-04-20 22:48:21,117 [Repository-UpdatePool-11|ERROR|com.emc.vxflexos.webui.backend.connection.mdm.MdmBackendServiceImpl.lambda$requestInternal$21] Failed to send request QueryOscillatingNetworkCountersRequestjava.lang.Exception: Cleared the connection token used for the request as it was invalid. Login again is needed for a new token. at com.emc.vxflexos.webui.backend.connection.mdm.MdmBackendServiceImpl.lambda$requestInternal$15(MdmBackendServiceImpl.java:106) ~[backend-mdm-3.5.1100.105.jar:?] 

Det finns TIME OUT under begäran: 
2021-04-13 19:20:32,788 [RxComputationThreadPool-1-ReceiveLoop-802555786|INFO |com.emc.vxflexos.webui.backend.connection.mdm.MdmConnectionImpl.emitConnectionStatus] Connection status is changing to ConnectionStatus{status=Connecting, statusInfo=Got disconnected event from connection, the LPC will try to reconnect automatically, connectionToken=null, userName=null, userRole=INVALID, passwordChangeRequired=false, hosts=[HostInfo{nameOrIp=x.x.x.x, port=6611}, HostInfo{nameOrIp=x.x.x.x, port=6611}, HostInfo{nameOrIp=x.x.x.x, port=6611}, HostInfo{nameOrIp=x.x.x.x, port=6611}, HostInfo{nameOrIp=x.x.x.x, port=6611}, HostInfo{nameOrIp=x.x.x.x, port=6611}, HostInfo{nameOrIp=x.x.x.x, port=6611}], banner=null, unAutorizedCerificate=null}
2021-04-13 19:20:32,788 [RxCachedThreadScheduler-5|ERROR|com.emc.vxflexos.webui.backend.connection.mdm.MdmBackendServiceImpl.getResErrorMaybe] Error in request: com.emc.ecs.api.net.gen.QueryPropertiesRequest --? error code: TIMEOUT  error info: null
2021-04-13 19:20:32,788 [RxComputationThreadPool-1-ReceiveLoop-802555786|INFO |com.emc.ecs.net.connection.LayeredProtocolConnection.infoWithState] LPC-802555786 #e2b5f87e729ba7fe [x.x.x.x:6611]: Attempting to re-connect

MDM – trc.x 
8/04 21:08:27.693637 0x7fcf26b63db0:netPath_IsKaNeeded:02298: :: Connected Live SERVER path 0x7fcf309d8be0 of portal 0x7fcf31786320 net 0x7fcf3011c700 socket 66 inflights 0 HS:0 didn't receive message for 20 iterations from x.x.x.x:37796. Marking as down

Effekt
Kosmetiska problem

Cause

Ett anslutningsproblem mellan MDM-enheten och presentationsservern

Resolution

  1. Identifiera och lös kommunikationsproblemet om möjligt.
  2. Om inte:
    • Logga in på presentationsservern och ta bort länken till systemet
    • Växla MDM
    • Länka presentationsservern på nytt

Additional Information

Berörda versioner
3.5

Åtgärdat i version
Ej tillämpligt – inte ett PowerFlex-problem

Affected Products

PowerFlex rack, VxRack, VxFlex Ready Nodes, PowerFlex Appliance, ScaleIO
Article Properties
Article Number: 000192262
Article Type: Solution
Last Modified: 28 Apr 2025
Version:  5
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