La API REST de NetWorker falla con el error interno del servidor 500
Summary: La interfaz de programación de aplicaciones (API) REST de NetWorker se utiliza para administrar la zona de datos de NetWorker configurada con autenticación de protocolo ligero de acceso a directorios (LDAP). Los comandos de la API REST no pueden autenticarse con una excepción SocketTimeoutException y el error 500 de HTTP del servidor cuando se utiliza una cuenta LDAP. El síntoma se detecta cuando se ejecutan los comandos de la API REST mediante un script, un navegador o una línea de comandos. ...
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Symptoms
Un ejemplo de salida para la utilidad de línea de comandos curl:
# curl -k -v -H "Authorization: Basic YmFhc2hjOkUzdHZvdUVrV3ZpQdN6" -H "Accept: application/json" -X GET https://MY_NSR_SERVER:9090/nwrestapi/v3/global/
* About to connect() to MY_NSR_SERVER port 9090 (#0)
* Trying XXX.XXX.XXX.XXX...
* Connected to MY_NSR_SERVER (XXX.XXX.XXX.XXX) port 9090 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
* skipping SSL peer certificate verification
* SSL connection using TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
* Server certificate:
* subject: CN=MY_NSR_SERVER.MY_DOMAIN,OU=NetWorker,O=DELL,L=Round Rock,ST=TX,C=US
* start date: Sep 14 HH:MM:SS YYYY GMT
* expire date: Sep 08 HH:MM:SS YYYY GMT
* common name: MY_NSR_SERVER.MY_DOMAIN
* issuer: CN=MY_NSR_SERVER.MY_DOMAIN,OU=NetWorker,O=DELL,L=Round Rock,ST=TX,C=US
> GET /nwrestapi/v3/global/ HTTP/1.1
> User-Agent: curl/7.29.0
> Host: MY_NSR_SERVER:9090
> Authorization: Basic YmFhc2hjOkUzdHZvdUVrV3ZpQdN6
> Accept: application/json
>
< HTTP/1.1 500
< Content-Security-Policy: frame-ancestors 'none';script-src' 'self';object-src 'self'
< Strict-Transport-Security: max-age=31622400; includeSubDomains
< X-XSS-Protection: 1; mode=block
< Date: Tue, 04 Jan 2022 23:42:12 GMT
< Cache-Control: no-cache,no-store,must-revalidate
< Pragma: no-cache
< Expires: 0
< Content-Type: application/json
< Transfer-Encoding: chunked
< Connection: close
< Server: NSR SERVICES for Authentication
<
* Closing connection 0
{"message":"java.net.SocketTimeoutException: SocketTimeoutException invoking https://localhost:9090/auth-server/api/v1/sec/authenticate [localhost]: Read timed out","status":{"code":500,"codeClass":"Server Error","reasonPhrase":"Internal Server Error"},"timestamp":"2022-01-04T18:42:12-05:00","userAgentRequest":{"headers":[{"name":"Accept","value":"application/json"},{"name":"Accept-Language"},{"name":"Content-Type"}],"method":"GET","url":https://MY_NSR_SERVER:9090/nwrestapi/v3/global/ [MY_NSR_SERVER]},"version":"19.4.0.5.Build.222"}
#
La variable /nsr/logs/restapi/restapi.log Muestra:
YYYY-MM-DD HH:MM:SS WARN [https-jsse-nio-9090-exec-11134] o.a.c.p.PhaseInterceptorChain - Interceptor for {https://localhost:9090/auth-server/api/v1/sec/authenticate}WebClient has thrown exception, unwinding now
org.apache.cxf.interceptor.Fault: Could not receive Message.
at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:65) ~[cxf-core-3.3.7.jar:3.3.7]
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:308) [cxf-core-3.3.7.jar:3.3.7]
at org.apache.cxf.jaxrs.client.AbstractClient.doRunInterceptorChain(AbstractClient.java:704) [cxf-rt-rs-client-3.3.7.jar:3.3.7]
...
... 64 common frames omitted
YYYY-MM-DD HH:MM:SS ERROR [https-jsse-nio-9090-exec-11134] c.e.n.w.WebApiExceptionMapper - Status 'Internal Server Error', msg: java.net.SocketTimeoutException: SocketTimeoutException invoking https://localhost:9090/auth-server/api/v1/sec/authenticate: Read timed out
javax.ws.rs.ProcessingException: java.net.SocketTimeoutException: SocketTimeoutException invoking https://localhost:9090/auth-server/api/v1/sec/authenticate: Read timed out
at org.apache.cxf.jaxrs.client.AbstractClient.checkClientException(AbstractClient.java:632) ~[cxf-rt-rs-client-3.3.7.jar:3.3.7]
...
... 64 common frames omittedCause
NetWorker Server utiliza un servidor de autenticación remoto para la autenticación LDAP. El comando estándar de la API REST utiliza NetWorker Server local para el servidor de autenticación, por lo que no puede procesar la autenticación LDAP.
Resolution
El servidor de autenticación remoto se debe especificar en el comando de la API REST con el encabezado X-NW-AUTHC-BASE-URL.
Ejemplo de consulta global de API REST:
curl -k -v -H "Accept: application/json" --user myuser@mydomain -X GET https://NSR_NAME:9090/nwrestapi/v3/global/
Ejemplo de consulta global de API REST con un servidor de autenticación remoto
curl -k -v -H "X-NW-AUTHC-BASE-URL:MY_AUTH_NAME.MY_DOMAIN:9090" -H "Accept: application/json" --user myuser@mydomain -X GET https://NSR_NAME:9090/nwrestapi/v3/global/
Article Properties
Article Number: 000196183
Article Type: Solution
Last Modified: 18 Nov 2025
Version: 3
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