Dell Unity: Importøkten mislykkes med uopprettelig feil under første synkronisering og kan ikke gjenopptas (kan korrigeres av brukeren)

Summary: Importøkten import_X mislyktes på grunn av en uopprettelig feil.

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Symptoms

Under den innledende kopieringsfasen (Inband Migration Tool, IMT), kan en økt gå inn i en uopprettelig tilstand.

Følgende feilmelding kan vises i Unisphere:
Import session import_X mislyktes på grunn av uopprettelig feil.

EMCSystemLogFile.log feil:

B       12/20/22 16:25:20.905 mlu               12d0006 [INFO] System: delete_migration cal return imt does not exist, treate this case as deletion succees on 3500000007 completed with status 0x9F..
B       12/20/22 16:25:21.897 mlu               12d0006 [INFO] System: create_migration call failed on 3500000008 completed with status 0xCA..
B       12/20/22 16:25:21.903 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000008 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
B       12/20/22 16:25:22.380 mlu               12d0006 [INFO] System: create_migration call failed on 3500000003 completed with status 0xCA..
B       12/20/22 16:25:22.385 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000003 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
B       12/20/22 16:25:22.829 mlu               12d0006 [INFO] System: create_migration call failed on 3500000004 completed with status 0xCA..
B       12/20/22 16:25:22.836 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000004 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
B       12/20/22 16:25:23.297 mlu               12d0006 [INFO] System: create_migration call failed on 3500000005 completed with status 0xCA..
B       12/20/22 16:25:23.303 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000005 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
B       12/20/22 16:25:23.750 mlu               12d0006 [INFO] System: create_migration call failed on 3500000006 completed with status 0xCA..
B       12/20/22 16:25:23.756 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000006 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
B       12/20/22 16:25:24.201 mlu               12d0006 [INFO] System: create_migration call failed on 3500000007 completed with status 0xCA..
B       12/20/22 16:25:24.207 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000007 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
A       12/20/22 16:26:07.296 UIS_MigrationServices   670005 [ERROR] Audit: User domain.com/Adminusername has failed to start import session import_2.
 

c4_safe_ktrace.log feil:

B       12/20/22 16:25:21.739 sade             62600705 c4_safe_ktrace   MGFS: 4:[nasservername] MGFS_CIFS: Cannot connect to 192.168.0.20 from 192.168.0.30: ntStatus 0xc000006d
B       12/20/22 16:25:21.739 sade             62600705 c4_safe_ktrace   MGFS: 3:[nasservername] MGFS_FileSystem::mountRemote retry count left 0
B       12/20/22 16:25:21.739 sade             62600705 c4_safe_ktrace   IMT: 3:[nasservername] createDhsmConnection: Create internal connection failed.
B       12/20/22 16:25:21.742 sade             62600705 c4_safe_ktrace   IMT: 3:[nasservername] IMT_ConnectionManager::getDhsmConnectionCid(): failed to getConnectionCid with status(7)
B       12/20/22 16:25:21.742 sade             62600705 c4_safe_ktrace   IMT: 3:[nasservername] createCrossboxMigration setup DHSM connection for migration [src="cifs=\\192.168.0.20\C$\Share_1", dst_fsid=123
B       12/20/22 16:25:21.742 sade             62600705 c4_safe_ktrace   IMT: 3:[nasservername] 870930] failed
B       12/20/22 16:25:21.742 mlu              62600705 c4_safe_ktrace   I MluIMTMigObjCreationCallback[1600] OID 0x3500000003 create_migration callback. VDMStatus 0xCA. Took 1475 ms.
B       12/20/22 16:25:21.742 sade             62600705 c4_safe_ktrace   VDMAPI: 6:[nasservername] VDMApi-CREATE_MIGRATION : completed, The migration connection creation failed
B       12/20/22 16:25:21.742 sade             62468702 c4_safe_ktrace   IMT: 6:[nasservername] dhsm_param: fsid=123456789 cid_spec=-256 type=CIFS cifs=\\192.168.0.20\C$\Share_2 netbios=192.168.0.30 account=CO
B       12/20/22 16:25:21.742 mlu              3826c704 c4_safe_ktrace   I MluIMTMigObjGotoMigrationCreated[1807] XID 0x817D: OID 0x3500000003 Enter
B       12/20/22 16:25:21.742 sade             62468702 c4_safe_ktrace   IMT: 6:[nasservername] domain.com/Adminusername passwd=######################################

Cause

Det er mange mulige årsaker til disse feilene. I dette tilfellet ble domenepassordet endret etter at migreringsøkten ble opprettet.

Resolution

Ett av følgende trinn kan hjelpe deg med å løse denne typen problem:
1) Oppdater administratorlegitimasjonen i egenskapene for overføringsøkten i Unisphere slik at de samsvarer med gjeldende passord.
2) Opprett en lokal administratorbruker på VNX CIFS-serveren ved hjelp av Microsoft Computer Management (MMC). Konfigurer administratorlegitimasjonen i egenskapene for overføringsøkten i Unisphere slik at den samsvarer med denne nyopprettede brukerkontoen.
3) Hvis passordet hadde spesialtegn, kan du prøve å endre passordet til et alfanumerisk.

Affected Products

Dell EMC Unity Family
Article Properties
Article Number: 000206941
Article Type: Solution
Last Modified: 29 May 2025
Version:  2
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