Dell Unity:导入会话在初始同步期间失败并显示不可恢复的错误,并且无法恢复(用户可纠正)

Summary: 由于无法恢复的故障,导入会话import_X失败。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在带内迁移工具 (IMT) 初始拷贝阶段,会话可能会进入不可恢复的状态。

Unisphere 中可能会显示以下错误消息:
由于不可恢复的故障,导入会话import_X失败。

EMCSystemLogFile.log错误:

B       12/20/22 16:25:20.905 mlu               12d0006 [INFO] System: delete_migration cal return imt does not exist, treate this case as deletion succees on 3500000007 completed with status 0x9F..
B       12/20/22 16:25:21.897 mlu               12d0006 [INFO] System: create_migration call failed on 3500000008 completed with status 0xCA..
B       12/20/22 16:25:21.903 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000008 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
B       12/20/22 16:25:22.380 mlu               12d0006 [INFO] System: create_migration call failed on 3500000003 completed with status 0xCA..
B       12/20/22 16:25:22.385 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000003 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
B       12/20/22 16:25:22.829 mlu               12d0006 [INFO] System: create_migration call failed on 3500000004 completed with status 0xCA..
B       12/20/22 16:25:22.836 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000004 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
B       12/20/22 16:25:23.297 mlu               12d0006 [INFO] System: create_migration call failed on 3500000005 completed with status 0xCA..
B       12/20/22 16:25:23.303 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000005 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
B       12/20/22 16:25:23.750 mlu               12d0006 [INFO] System: create_migration call failed on 3500000006 completed with status 0xCA..
B       12/20/22 16:25:23.756 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000006 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
B       12/20/22 16:25:24.201 mlu               12d0006 [INFO] System: create_migration call failed on 3500000007 completed with status 0xCA..
B       12/20/22 16:25:24.207 mlu               16f80ef [ERROR] System: An error occurred creating migration from 0x3500000007 to 0x on NAS Server 0x1800000007,. VDMStatus 0.
A       12/20/22 16:26:07.296 UIS_MigrationServices   670005 [ERROR] Audit: User domain.com/Adminusername has failed to start import session import_2.
 

c4_safe_ktrace.log错误:

B       12/20/22 16:25:21.739 sade             62600705 c4_safe_ktrace   MGFS: 4:[nasservername] MGFS_CIFS: Cannot connect to 192.168.0.20 from 192.168.0.30: ntStatus 0xc000006d
B       12/20/22 16:25:21.739 sade             62600705 c4_safe_ktrace   MGFS: 3:[nasservername] MGFS_FileSystem::mountRemote retry count left 0
B       12/20/22 16:25:21.739 sade             62600705 c4_safe_ktrace   IMT: 3:[nasservername] createDhsmConnection: Create internal connection failed.
B       12/20/22 16:25:21.742 sade             62600705 c4_safe_ktrace   IMT: 3:[nasservername] IMT_ConnectionManager::getDhsmConnectionCid(): failed to getConnectionCid with status(7)
B       12/20/22 16:25:21.742 sade             62600705 c4_safe_ktrace   IMT: 3:[nasservername] createCrossboxMigration setup DHSM connection for migration [src="cifs=\\192.168.0.20\C$\Share_1", dst_fsid=123
B       12/20/22 16:25:21.742 sade             62600705 c4_safe_ktrace   IMT: 3:[nasservername] 870930] failed
B       12/20/22 16:25:21.742 mlu              62600705 c4_safe_ktrace   I MluIMTMigObjCreationCallback[1600] OID 0x3500000003 create_migration callback. VDMStatus 0xCA. Took 1475 ms.
B       12/20/22 16:25:21.742 sade             62600705 c4_safe_ktrace   VDMAPI: 6:[nasservername] VDMApi-CREATE_MIGRATION : completed, The migration connection creation failed
B       12/20/22 16:25:21.742 sade             62468702 c4_safe_ktrace   IMT: 6:[nasservername] dhsm_param: fsid=123456789 cid_spec=-256 type=CIFS cifs=\\192.168.0.20\C$\Share_2 netbios=192.168.0.30 account=CO
B       12/20/22 16:25:21.742 mlu              3826c704 c4_safe_ktrace   I MluIMTMigObjGotoMigrationCreated[1807] XID 0x817D: OID 0x3500000003 Enter
B       12/20/22 16:25:21.742 sade             62468702 c4_safe_ktrace   IMT: 6:[nasservername] domain.com/Adminusername passwd=######################################

Cause

这些错误有许多可能的原因。在此实例中,域密码在创建迁移会话后更改。

Resolution

以下步骤之一可能有助于解决此类问题:
1) 在 Unisphere 中更新迁移会话属性中的管理员凭据,使其与当前密码匹配。
2) 使用 Microsoft 计算机管理 (MMC) 在 VNX CIFS 服务器上创建本地管理员用户。在 Unisphere 的迁移会话属性中配置管理员凭据,以匹配此新创建的用户帐户。
3) 如果密码包含特殊字符,请尝试将密码更改为字母数字字符。

Affected Products

Dell EMC Unity Family
Article Properties
Article Number: 000206941
Article Type: Solution
Last Modified: 29 May 2025
Version:  2
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