PowerProtect: Feil beregninger fører til at DPA viser feil rapport

Summary: PowerProtect Data Manger (PPDM) /api/v2/aggregation/protection-metrics show incorrect result which results in DPA show wrong report.

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Symptoms

Brukergrensesnittet i PowerProtect Data Manager viser ingen mislykkede sikkerhetskopier, men DPA-rapporten viser mislykkede sikkerhetskopieringer. 

Rapportkildedataene er fra PowerProtect Data Manager API /api/v2/aggregation/protection-metrics

API-utgangen viser en sikkerhetskopieringsfeil som bekrefter at problemet ligger hos PowerProtect Data Manager.

{
  "page" :
{     "size" : 1,     "number" : 1,     "totalPages" : 1,     "totalElements" : 1   },
  "content" : [ {
    "startTime" : "2023-05-22T00:57:57.505Z",
    "endTime" : "2023-05-23T00:57:57.505Z",
    "protectionMetrics" :
{       "groups" : 16,       "protectedAssets" : 696,       "unprotectedAssets" : 2,       "assetCapacity" : 1.97134240171008E14     },
    "taskMetrics" : {
      "backups" :
{         *"failure" : 1,*         "success" : 665,         "partialSuccess" : 46,         "total" : 712       }
,
      "replications" :
{         "failure" : 0,         "success" : 1381,         "partialSuccess" : 0,         "total" : 1385       },
      "restores" :
{         "failure" : 0,         "success" : 0,         "partialSuccess" : 0,         "total" : 0       },
      "archives" :
{         "failure" : 0,         "success" : 0,         "partialSuccess" : 0,         "total" : 0       }

Cause

Forespørselen om "kan ikke slette lagringsenhet" behandles som en beskyttelsesoppgave.
Hvis det oppstår en feil når du sletter en lagringsenhet, rapporterer API-en en sikkerhetskopieringsfeil.

Resolution

Løsning: Feilen er ikke en sikkerhetskopifeil fra PowerProtect Data Manager 19.15.

Løsningen: Løs systemfeilen "kan ikke slette lagringsenheten". 

Affected Products

PowerProtect Data Manager, PowerProtect Data Manager Software, PowerProtect Software
Article Properties
Article Number: 000214873
Article Type: Solution
Last Modified: 11 Dec 2025
Version:  5
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