Cyber Recovery | NetWorker vProxy fails to register with Error "vProxy..in unstable state."
Summary: During Cyber Recovery, after the sandbox is created, the vProxy is unable to register to the vault NetWorker server.
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Symptoms
During Cyber Recovery, after the sandbox is created, the vProxy is unable to register to the vault NetWorker server.
Attempts to register fail with error:
vrapid-engine.log shows communication from multiple addresses belonging to the NetWorker server.
Attempts to register fail with error:
"Unable to register NSR VMware proxy 'vProxy_hostname': vProxy in unstable state, method not allowed. Received an HTTP code: 405, libCURL message: "", url: "https://vProxy_hostname:9090/api/v1/VproxyEngines/RestEngine/Registration" " NetWorker server has multiple NetWorker interfaces.
vrapid-engine.log shows communication from multiple addresses belonging to the NetWorker server.
Cause
NetWorker server has multiple network interfaces.
Routing to the vProxy subnet is possible from multiple interfaces.
When the NetWorker server brings up the network interfaces, it sometimes uses the incorrect interface to speak with the vProxy. Then, when the interface on the vProxy subnet is up it starts talking from that interface. This situation causes communication from two different addresses on the NetWorker Server to the vProxy, where only one address is allowed.
Routing to the vProxy subnet is possible from multiple interfaces.
When the NetWorker server brings up the network interfaces, it sometimes uses the incorrect interface to speak with the vProxy. Then, when the interface on the vProxy subnet is up it starts talking from that interface. This situation causes communication from two different addresses on the NetWorker Server to the vProxy, where only one address is allowed.
Resolution
Metrics can be set on the Network interfaces so that the vProxy subnet interface is preferred.
Work arounds found in KB NVP vProxy: Registration fails with "vProxy in unstable state, method not allowed. Received an HTTP code: 405"
Work arounds found in KB NVP vProxy: Registration fails with "vProxy in unstable state, method not allowed. Received an HTTP code: 405"
Products
Cyber Recovery SeriesArticle Properties
Article Number: 000222368
Article Type: Solution
Last Modified: 08 Apr 2024
Version: 1
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