PPDM – programoppmerksom VM-gjenoppretting mislyktes med «Kunne ikke tilbakestille diskene til lese-/skrivemodus etter at VSS-hvileoperasjonen satte dem til skrivebeskyttet»

Summary: Programoppmerksom VM-gjenoppretting mislyktes med "Kan ikke tilbakestille disker til lese-/skrivemodus etter at VSS-hvileoperasjonen satte dem til skrivebeskyttet" på grunn av mangel på minnet på søkenoden. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Feilmeldingen om at virtuelle maskiner som er klar over PowerProtect Data Manager-applikasjonen, mislyktes med feilmeldingen
Unable to reset disks to read-write mode after VSS quiesce operation set them to read-only

I "PowerProtect Data Manager_*******.log"
vmdm.log: 2024-06-19T01:51:39.916Z ERROR [] [request-dispatch-update-91] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:b78abd00d05a58d4;JOB_ID:af29df7e344de2ee][] [c.e.b.v.r.a.BaseRestoreOp.doFailureStatus(561)] -  Recover VM failed.
vmdm.log: 2024-06-19T01:51:39.917Z ERROR [] [request-dispatch-update-91] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:b78abd00d05a58d4;JOB_ID:af29df7e344de2ee][] [c.e.b.v.r.a.BaseRestoreOp.getSessionError(740)] -  VM Proxy restore job session failed. Session '8fbda571-ab2d-4597-8fe7-4791993b836d' is unsuccessful: Unable to reset disks to read-write mode after VSS quiesce operation set them to read-only.

Vmdirect_******.log rapportert nedenfor ADVARSEL, som indikerer mangel på minne, før du kaster ut feilen for å tilbakestille disker til lese / skrive-modus.
    2024-06-19 09:36:57+0800    164     WARNING ppdm.local      58736   processmanager.go(336)  main.(*ProcessManager).isThresholdMemoryConsumptionReached      Available system memory (364 MB) is less than minimum required system resources (800 MB)
    2024-06-19 09:36:57+0800    165     WARNING ppdm.local      58736   processmanager.go(251)  main.(*ProcessManager).waitForCurrentSearchClientProcessesToComplete    Max number of vm-file-extractor processes are running.  Cancelling run of vm-file-extractor for vm EC020DB01 after 10 minutes
    2024-06-19 09:36:57+0800    166     WARNING ppdm.local      58736   main.go(323)    main.main       Max number of vm-file-extractor processes are running. Cancelling the process after 10 minutes as not enough system resources are available. The metadata extraction and indexing of this VM will be handled later by the offline-indexing process.
    2024-06-19 09:36:57.001+0800        167     ERROR   ppdm.local      58736   main.go(838)    main.exitWithError      abort extraction with Max number of vm-file-extractor processes are running. Cancelling the process after 10 minutes as not enough system resources are available. The metadata extraction and indexing of this VM will be handled later by the offline-indexing process.
    2024-06-19 09:36:57.001+0800        169     ERROR   ppdm.local      58736   main.go(848)    main.exitWithError      {"State":"Skipped","Error":"Max number of vm-file-extractor processes are running. Cancelling the process after 10 minutes as not enough system resources are available. The metadata extraction and indexing of this VM will be handled later by the offline-indexing process.","LogFile":"","DetailedStatus":"{\"State\":\"Skipped\",\"Error\":\"\",\"DiskStatus\":[]}"}
    2024-06-19 09:36:57.001+0800        170     ERROR   ppdm.local      58736   main.go(855)    main.exitWithError      abort extraction of VM metadata for asset EC020DB01 (vm-53132)
RecoverVmSessions-b1d958e1-f05b-46a8-af3c-d7d1e5840631.log:   2024-06-19T01:36:57.092Z WARN:   [aaa7a1018b9ad483;86443860fffb28d7] VM File Extractor plugin was unsuccessful.  Max number of vm-file-extractor processes are running. Cancelling the process after 10 minutes as not enough system resources are available. The metadata extraction and indexing of this VM will be handled later by the offline-indexing process.
RecoverVmSessions-b1d958e1-f05b-46a8-af3c-d7d1e5840631.log:   2024-06-19T01:36:57.092Z ERROR:  [aaa7a1018b9ad483;86443860fffb28d7] Unable to repair disk properties which were modified by the VSS Quiesce operation.  VM File Extractor plugin was unsuccessful.  Max number of vm-file-extractor processes are running. Cancelling the process after 10 minutes as not enough system resources are available. The metadata extraction and indexing of this VM will be handled later by the offline-indexing process.
RecoverVmSessions-b1d958e1-f05b-46a8-af3c-d7d1e5840631.log:   2024-06-19T01:36:57.092Z ERROR:  [aaa7a1018b9ad483;86443860fffb28d7] Unable to reset disks to read-write mode after VSS quiesce operation set them to read-only.

Cause

Prosessen vm-file-extractor kan ikke kjøres på grunn av mangel på minne på søkenoden til PowerProtect Data Manager. Minimumskravet for ledig minne er 800 MB. Feilen ved å kjøre vm-file-extractor forårsaket at skrivebeskyttet bit ikke var riktig angitt. Dermed fører til feilen "Kan ikke tilbakestille disker til lese / skrive-modus etter at VSS quiesce-operasjon har satt dem til skrivebeskyttet."

Resolution

1. Logg på det tilpassede PowerProtect Data Manager-verktøyet med SSH, bytt til rotbrukeren, og kjør kommandoene nedenfor for å hente passordet til søkenoden i PowerProtect Data Manager.

source /opt/emc/vmdirect/unit/vmdirect.env && /opt/emc/vmdirect/bin/infranodemgmt get -secret -node_type SearchNode

2. Logg på hver søkenode ved hjelp av legitimasjonen du fikk i trinn 1.
3. Kjør kommandoen nedenfor for å kontrollere minnebruken til søkenoden.

free -m

4. Hvis det ledige minnet faktisk er mindre enn 800 MB, kan du legge til mer minne i søkenoden eller starte søkenoden på nytt når PowerProtect Data Manager er inaktiv for å frigjøre det tildelte minnet.
5. Kjør VM-gjenoppretting på nytt.

Affected Products

PowerProtect Data Manager Appliance
Article Properties
Article Number: 000226205
Article Type: Solution
Last Modified: 02 Sept 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.