PPDM listando arquivos de backup do sistema PowerProtect DD falha com erro
Summary:
A listagem de arquivos de backup do sistema PowerProtect DD falha com "Failed to find username for server lockbox"
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Symptoms
A listagem de arquivos de backup do sistema PowerProtect DD falha com "Failed to find username for server.
$ ./ddutil -f -z DD_hostname:/<storage unit> Unable to look up username for 'DD_hostname' under '/home/oracle/opt/dpsapps/rmanagent' using fnv1 hash key Error: rman_get_user_info_fnv_key: Failed to find username for server DD_host in lockbox /home/oracle/opt/dpsapps/rmanagent/config/ddboost.config, error The requested Lockbox entry could not be found.. and fallback check. Error: rman_get_user_info_dd_key: Failed to find username for server DD_hostname in lockbox /home/oracle/opt/dpsapps/rmanagent/config/ddboost.config, error The requested Lockbox entry could not be found.. Unable to look up the username for 'DD_hostname'. Reason: rman_get_user_info_dd_key: Failed to find username for server DD_hostname in lockbox /home/oracle/opt/dpsapps/rmanagent/config/ddboost.config, error The requested Lockbox entry could not be found.. Checking if lockbox is present under '/u01/app/oracle/product/19.0.0/db_1' from pre-4.0 installation. Lockbox is not found from pre-4.0 installation. Unable to look up the username for 'DD_hostname' under '/u01/app/oracle/product/19.0.0/db_1'.
Cause
Valor incorreto especificado para o nome de host do Data Domain. Esse deve ser o endereço IP do host e não o nome do host real.
Resolution
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Exiba o nome do host do DD usando o comando ddutil -s do host Oracle.
Exemplo de resultado:# /home/oracle/opt/dpsapps/rmanagent/bin/ddutil -s PowerProtect DD hostname: 192.168.9.107 FC service name: None FC service enabled: false Storage Unit: oracle-ppdm-111a1 Top Level Path: PLCTLP-3cbbb3333-55aa-4e11-bvcx-2222l55t99b Protection Policy Name: oracle ... ... ...
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Execute novamente o comando ddutil usando o endereço IP do DD.
Exemplo de resultado:# /home/oracle/opt/dpsapps/rmanagent/bin/ddutil -f -z 192.168.9.107:/oracle-ppdm-111a1 Type Perm Size Time Path -------------------------------------------------- dir 777 160 Tue Jul 23 12:22:06 2024 (1721751726) /oracle-ppdm-111a1/PLCTLP-3cbbb3333-55aa-4e11-bvcx-2222l55t99b
Affected Products
Database App AgentArticle Properties
Article Number: 000277701
Article Type: Solution
Last Modified: 28 Jan 2025
Version: 1
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