PPDM 列出 PowerProtect DD 系统中的备份文件失败并显示错误
Summary:
列出 PowerProtect DD 系统中的备份文件失败,并显示“无法找到服务器的用户名” 密码箱”
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Symptoms
列出 PowerProtect DD 系统中的备份文件失败,并显示“Failed to find username for server.
$ ./ddutil -f -z DD_hostname:/<storage unit> Unable to look up username for 'DD_hostname' under '/home/oracle/opt/dpsapps/rmanagent' using fnv1 hash key Error: rman_get_user_info_fnv_key: Failed to find username for server DD_host in lockbox /home/oracle/opt/dpsapps/rmanagent/config/ddboost.config, error The requested Lockbox entry could not be found.. and fallback check. Error: rman_get_user_info_dd_key: Failed to find username for server DD_hostname in lockbox /home/oracle/opt/dpsapps/rmanagent/config/ddboost.config, error The requested Lockbox entry could not be found.. Unable to look up the username for 'DD_hostname'. Reason: rman_get_user_info_dd_key: Failed to find username for server DD_hostname in lockbox /home/oracle/opt/dpsapps/rmanagent/config/ddboost.config, error The requested Lockbox entry could not be found.. Checking if lockbox is present under '/u01/app/oracle/product/19.0.0/db_1' from pre-4.0 installation. Lockbox is not found from pre-4.0 installation. Unable to look up the username for 'DD_hostname' under '/u01/app/oracle/product/19.0.0/db_1'.
Cause
为 Data Domain 主机名指定的值不正确。这应该是主机的 IP 地址,而不是实际的主机名。
Resolution
-
从 Oracle 主机使用 ddutil -s 命令显示 DD 主机名。
示例输出:# /home/oracle/opt/dpsapps/rmanagent/bin/ddutil -s PowerProtect DD hostname: 192.168.9.107 FC service name: None FC service enabled: false Storage Unit: oracle-ppdm-111a1 Top Level Path: PLCTLP-3cbbb3333-55aa-4e11-bvcx-2222l55t99b Protection Policy Name: oracle ... ... ...
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使用 DD IP 地址重新运行 ddutil 命令。
示例输出:# /home/oracle/opt/dpsapps/rmanagent/bin/ddutil -f -z 192.168.9.107:/oracle-ppdm-111a1 Type Perm Size Time Path -------------------------------------------------- dir 777 160 Tue Jul 23 12:22:06 2024 (1721751726) /oracle-ppdm-111a1/PLCTLP-3cbbb3333-55aa-4e11-bvcx-2222l55t99b
Affected Products
Database App AgentArticle Properties
Article Number: 000277701
Article Type: Solution
Last Modified: 28 Jan 2025
Version: 1
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