VxRail: The VxRail Cluster is Not Displayed on the APEX AIOps Observability

VxRail target S/N is not displayed at Admin > Connectivity

Example: There are two VxRail clusters. But It show one cluster only.

/var/log/mystic/telemetry/adc.log

Capacity prestore plugin error:

2025-06-12 02:13:07,783 [ERROR] <MainThread:140243648866112>-[collect_disk_capacity.py:<module>():116]-'NoneType' object has no attribute 'get'
Traceback (most recent call last):
  File "/mystic/telemetry/DCManager/ADC/../ADC/plugins/collect_disk_capacity.py", line 114, in <module>
    main()
  File "/mystic/telemetry/DCManager/ADC/../ADC/plugins/collect_disk_capacity.py", line 35, in main
    capacity_entities = capacity_summary.get('capacity')
AttributeError: 'NoneType' object has no attribute 'get'
2025-06-12 02:13:07,855 [ERROR] <ThreadPoolExecutor-2_0:140390938179328>-[ExecutionPool.py:run_capacity_pre_store():59]-[Process Pool] capacity pre-store plugin error: Command '['/bin/sh', '-c', '/mystic/telemetry/DCManager/ADC/../venv/bin/python /mystic/telemetry/DCManager/ADC/../ADC/plugins/collect_disk_capacity.py']' returned non-zero exit status 1.

Power data Error:

2025-06-12 02:03:08,590 [INFO] <MainThread:139812633392960>-[collect_power.py:<module>():136]-[Power collector] start collecting power ...
2025-06-12 02:03:08,590 [INFO] <MainThread:139812633392960>-[collect_power.py:is_linzhi_supported():104]-vxm_verion: 8.0.110
2025-06-12 02:03:08,590 [ERROR] <MainThread:139812633392960>-[myutils.py:load_json_data():55]-Load json: Expecting value: line 1 column 1 (char 0)
2025-06-12 02:03:08,590 [ERROR] <MainThread:139812633392960>-[collect_power.py:main():99]-Failed to collect power data. Error: 'NoneType' object has no attribute 'get'

Active Directly Connector (ADC) configuration file /mystic/telemetry/DCManager/ADC/plugins/capacity.json is empty. 

Active Directly Connector (ADC) configuration file /mystic/telemetry/DCManager/ADC/plugins/power_stats.json is empty.

1. Edit file /mystic/telemetry/DCManager/ADC/plugins/capacity.json, and change the content as:

# cat /mystic/telemetry/DCManager/ADC/plugins/capacity.json
{
    "capacity": {
    }
}

2. Edit /mystic/telemetry/DCManager/ADC/plugins/power_stats.json, and change the content as:

# cat /mystic/telemetry/DCManager/ADC/plugins/power_stats.json
{
    "power_consumed": {
    }
}