The CLI command ‘enclosure show io-cards’ may display incorrect firmware version for certain NICs

Summary: Following an upgrade to DD OS 8.6, the CLI command 'enclosure show io-cards' may report an incorrect firmware version for certain NICs. This issue has been observed on Mellanox ConnectX-5 and Intel XXV710 NICs but is not necessarily limited to these models. ...

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Symptoms

After upgrading to DD OS 8.6, the firmware on NICs such as Mellanox ConnectX-5 and Intel XXV710 is up to date, but the CLI command ‘enclosure show io-cards’ may display an incorrect firmware version.

 

This issue is observed only after the initial system upgrade to DD OS 8.6.

Cause

system upgrade to DD OS 8.6

Resolution

The issue can be resolved by performing a system reboot.

If a reboot is not feasible, a workaround is to run the command ‘system firmware show all’, which consistently displays the correct firmware version.

Additionally, the NIC firmware mismatch alert EVT-NETM-00021 has been implemented to help identify actual firmware issues.

If this alert is not active and the ‘system firmware show all’ command shows the correct versions, The issue encountered is benign and does not reflect a real firmware mismatch. However, if the alert is active or the command shows incorrect versions, then a genuine firmware issue may be present and should be properly addressed.

Affected Products

DD6400, DD6900, DD9400, DD9900

Affected Products

DD6400 Appliance, DD6900 Appliance, DD9400 Appliance, DD9900 Appliance
Article Properties
Article Number: 000379225
Article Type: Solution
Last Modified: 16 Dec 2025
Version:  3
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