PowerStore: Pre-Upgrade Health Check (PUHC) detects that the maintenance window has not been configured

Summary: The Pre-Upgrade Health Check (PUHC), in the health check package, detects that the maintenance window has not been configured. "Minimum of 4-hour maintenance window for upgrade is not set." ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The Pre-Upgrade Health Check (PUHC) may display an error and prevent upgrade if the maintenance window is not configured. "Minimum of 4-hour maintenance window for upgrade is not set."

 

Screenshots example where the PUHC check for no maintenance window was raised:

Screenshots example where the PUHC check for no maintenance window was raised:
Figure 1: Screenshots example where the PUHC check for no maintenance window was raised

 

Cause

Prior to upgrade, the maintenance window must be configured for at least 4 hours. This is required if the current PowerStoreOS is 3.0.0.0 or greater and less than 3.2.1.0.

 

This PUHC check is provided by the Heath Check thin package PowerStore-health_check-3.2.0.1-2015544 and later.

 

Resolution

To perform the upgrade, enable the maintenance mode for four (4) hours or more. There is a 20 minute window to start NDU after maintenance window is enabled for 4 hours. If the upgrade is invoked after the 20 minute grace period, the maintenance window must be reset to 4 or more hours.

The four-hour maintenance window was chosen as a common maintenance period that covers most configurations. The actual NDU runtime varies based on the cluster configuration:

  • The NDU for a single appliance PowerStoreT typically completes within 2 hours.
  • The NDU for a single appliance PowerStoreX typically completes within 4 hours.
  • The NDU for a multiappliance cluster may require more than 4 hours.

 

screenshot showing after the NDU completes the maintenance window can be cancelled.
Figure 2: After the NDU completes the maintenance window can be cancelled

 

Affected Products

PowerStore
Article Properties
Article Number: 000212508
Article Type: Solution
Last Modified: 13 Jun 2025
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.