PowerStore: Pre upgrade health check (PUHC) to detect if the "new FW zip is wiped out from the stage of FW partition"

The PowerStore health check (PUHC) may fail the off_release_new_firmware_zip_existence_check validation, with the following error:

Checking if new FW zip exists in the stage of FW partition (off release check).......... Error.
New FW zip not present in the stage of FW partition. Please contact your service provider.

The health check is an off-release PUHC check that is contained in the Health Check thin package downloaded from the Dell Drivers & Downloads site. See the Additional Info section for information about the Health Check thin package.

The following snapshot is displayed in PowerStore Manager when the issue is detected:

This PUHC check identifies if the pre-staged .zip file is missing from the FW partition. If the NDU target version includes a new FW zip file, the file is pre-staged into FW partition during the NDU pre-stage phase. After that, if the secondary M.2 is re-populated (for example, an M.2 replacement is performed or the corrective action plan for M.2 having an incorrect layout is executed), the pre-staged .zip file will be lost and will cause the NDU to fail at the step of upgrading firmware. 

To resolve this issue, contact technical support for assistance. Reference KB# 000228388 for expedited attention and resolution.

For additional information about the Health Check thin package, see KB 000192601 PowerStore: How to Check the Health of the Cluster Before Software Upgrade Using Pre-Upgrade Health Check and System Check.