AppSync：LDAP 配置失败 org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException：HTTP 500 内部服务器错误

Summary: 在 AppSync 中配置新 LDAP 时，填写所有参数并单击应用按钮后，4-5 分钟后会收到错误消息。CPU 和 RAM 仍然很高。 LDAP 配置失败时收到错误消息：org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException：HTTP 500 内部服务器错误

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Symptoms

在 AppSync 服务器日志中： 
<Date-time> INFO [default task-8] [com.emc.archway.services.iamservice.KeycloakService] [AppSync server] [] b98e9897-2f9d-4e0f-8f03-f2c3cbc8a190->>> LDAP group sync status is 19999 imported groups, 0 updated groups, 0 removed groups using mapper AppSync LDAP Group Mapper
然后我们看到错误： 
<Date-time> ERROR [default task-2] [org.jboss.as.ejb3.invocation] [AppSync server] [] WFLYEJB0034: Jakarta Enterprise Beans Invocation failed on component KeycloakService for method public abstract com.emc.archway.securityInterface.LDAP com.emc.archway.securityInterface.IAMService.getLDAPAuthority(com.emc.archway.context.ExecutionContext,java.util.UUID) throws com.emc.archway.errorMessages.ResourceNotFound: javax.ejb.EJBException: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error

Cause

限制为 20,000 个组，显示 19,999 个组。

Resolution

修改 AppSync 组的搜索路径，以便 AppSync 不会查看其他组，然后重试添加设置。通过减少用户和组搜索路径可解决此问题。

Affected Products

AppSync

Products

Data Backup & Protection Software
Article Properties
Article Number: 000228907
Article Type: Solution
Last Modified: 10 Sep 2025
Version:  2
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