PowerStore: Database encoding or locale settings of CP database server(s) (localdb/managementdb) are not correctly set
Summary: The locale or encoding settings in the PowerStore management or local database may be incorrect. As a result, a PostgreSQL upgrade during an NDU (Non-Disruptive Upgrade) may fail.
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Symptoms
The PowerStore health check (PUHC) may fail with the following error:
"Database encoding or locale settings of CP database server(s) (localdb/managementdb) are not correctly set. KB#000334747. Please contact your service provider. (off_release_cpdb_locale_check)"
Cause
A prior version of the DB recovery procedure caused the Postgres default databases to be set with an incorrect locale.
Resolution
To resolve this issue, contact Dell Technical Support for assistance. Mention this article 000334747 for expedited attention and resolution.
Additional Information
Related articles:
Affected Products
PowerStoreOSArticle Properties
Article Number: 000334747
Article Type: Solution
Last Modified: 18 Sep 2025
Version: 2
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