Avamar: SSL Certificate Change with Error: "Library Error: key values mismatch"
Summary: SSL certificate change with error: "Library Error: key values mismatch"
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Symptoms
Cannot start the http daemon on the Avamar Utility Node after a file's SSL certificate configuration change:
Evidence:
root@hostname.domain:/etc/apache2/conf.d/#: website restart ===Shutting down website Shutting down httpd2 (waiting for all children to terminate) done ===Starting website Starting httpd2 (prefork) startproc: exit status of parent of /usr/sbin/httpd2- prefork: 1 failed
Cause
</var/log/apache2/err_log>
...... [Mon Jun 26 11:51:52 2017] [error] Unable to configure RSA server private key [Mon Jun 26 11:51:52 2017] [error] SSL Library Error: 185073780 error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch [Mon Jun 26 12:00:23 2017] [warn] RSA server certificate CommonName (CN) `hostname.domain' does NOT match server name!? [Mon Jun 26 12:00:23 2017] [error] Unable to configure RSA server private key [Mon Jun 26 12:00:23 2017] [error] SSL Library Error: 185073780 error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
Resolution
Check if the value output matches on both these two files:
openssl rsa -noout -modulus -in server.key | openssl md5
openssl x509 -noout -modulus -in server.crt | openssl md5
If not, you must use the correct one , or you must regenerate the key and crt file.
Affected Products
AvamarProducts
AvamarArticle Properties
Article Number: 000065305
Article Type: Solution
Last Modified: 26 May 2026
Version: 5
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