NetWorker: VMware View is Listing the Same VMs Multiple Times

Summary: The NetWorker Management Console (NMC) lists the same Virtual Machines (VMs) multiple times in VMware View.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

One or more VMware VMs appear multiple times in the NMC VMware View.

Cause

There were multiple VMs with the same name configured in VMware. In one scenario, this was observed when VMware Site Recovery Manager (SRM) was used. SRM is not integrated with NetWorker, but is used to automate and orchestrate VM replication within the VMware infrastructure. In this scenario, each of the VMs showing duplicates in VMware had multiple VMs. This was identified by generating a dump of the vCenter inventory from NetWorker:

nsrvim -d --names vCenter_Resource_Name

This command generates three XML files. On Linux hosts, the files are generated under the /nsr/cores/nsrvim. On Windows hosts, the files are generated in the directory from which the nsrvim command was run.

The vCenter_Resource_Name.xml file details the contents of the VMware inventory. For example:

<vm>
<type>VirtualMachine</type>
<name>VM_NAME</name>
<moref-id>vm-24334</moref-id>
<path>/FOLDER_NAME/VM_NAME</path>
<moref-path>/datacenter-21/domain-c26/vm-24334</moref-path>
<vm-path>/DATASTORE_NAME/SRM Protected/FOLDER1_NAME/VM_NAME</vm-path>
<moref-vm-path>/datacenter-21/group-v346/group-v10122/vm-24334</moref-vm-path>
<uuid>50072391-f5c7-e5e1-10d6-d5b40fbcee85</uuid>
<version>vmx-19</version>
<change-version>2025-07-19T05:01:07.615462Z</change-version>
<annotation>original template=TMPL_RHEL75_x64_0618 Created: 05/25/2018 Patched:</annotation>
<template>false</template>
<datastore>DATASTORE1_NAME</datastore>
<datastore-moref>datastore-19315</datastore-moref>
<disable-cbt>false</disable-cbt>
<datastores>
<datastore>DATASTORE1_NAME</datastore>
</datastores>
<state>notRunning</state>
<ip-address/>
<host-name/>
<ip-address-array/>
<os-identifier>rhel7_64Guest</os-identifier>
<os-name>Red Hat Enterprise Linux 7 (64-bit)</os-name>
<status>gray</status>
<connection-state>connected</connection-state>
<power-state>off</power-state>
<esxi-name>ESXi1_HOSTNAME</esxi-name>
<esxi-moref>host-466</esxi-moref>
</vm>


<vm>
<type>VirtualMachine</type>
<name>VM_NAME</name>
<moref-id>vm-20482</moref-id>
<path>/FOLDER_NAME/VM_NAME</path>
<moref-path>/datacenter-21/domain-c26/vm-20482</moref-path>
<vm-path>/DATASTORE_NAME/SRM Protected/FOLDER2_NAME/VM_NAME</vm-path>
<moref-vm-path>/datacenter-21/group-v346/group-v20181/vm-20482</moref-vm-path>
<uuid>5007075a-14be-785a-5cb7-988f4e783724</uuid>
<version>vmx-19</version>
<change-version>2025-07-19T05:04:32.304617Z</change-version>
<annotation>original template=TMPL_RHEL75_x64_0618 Created: 05/25/2018 Patched:</annotation>
<template>false</template>
<datastore>DATASTORE2_NAME</datastore>
<datastore-moref>datastore-19317</datastore-moref>
<disable-cbt>false</disable-cbt>
<datastores>
<datastore>DATASTORE2_NAME</datastore>
</datastores>
<state>notRunning</state>
<ip-address/>
<host-name/>
<ip-address-array/>
<os-identifier>rhel7_64Guest</os-identifier>
<os-name>Red Hat Enterprise Linux 7 (64-bit)</os-name>
<status>gray</status>
<connection-state>connected</connection-state>
<power-state>off</power-state>
<esxi-name>ESXi2_NAME</esxi-name>
<esxi-moref>host-30348</esxi-moref>
</vm>

In the above example, the same VM appeared in two different folder locations, datastores, and ESXi hosts. In this example, the path included "SRM Protected" however, that may not always be the case. 

Resolution

This is expected behavior. If multiple VMs exist with the same name in VMware, the VM is shown multiple times in NetWorker, One for each copy of the same VM.

Consult with the VMware administrator regarding any duplicate VMs shown in NetWorker's representation of the VMware inventory. If duplicates exist, confirm if they are expected. Either:

  • Manually created VM clones
  • VMware Site Recovery Manager (SRM) replicated VMs

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000376662
Article Type: Solution
Last Modified: 14 Nov 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.